Three million passengers as Melbourne Airport (MEL) eyes full international recovery Melbourne Airport is on track to become the first Australian airport to exceed pre-pandemic levels of international capacity, with airlines set to add thousands of extra seats. From next week, Singapore Airlines will increase its Melbourne service to five times a day, giving Melbourne Airport the airline’s highest year-round frequency of any Australian port. In December Melbourne Airport will welcome the start of Air India’s historic direct flights to Mumbai, the return of Aircalin from Noumea, an increase in Vietjet services to Ho Chi Minh City and the launch of Batik Air’s direct Airbus A330 flights to Kuala Lumpur. It comes after monthly...
Dublin Airport’s Platinum Services Team Win 4 Customer Service Awards The Platinum Services team at Dublin Airport celebrated a golden evening on Thursday (November 16) as they picked up an incredible four Gold awards at the International Customer Experience Awards (iCXA). The team picked the awards for ‘Best Customer Experience in a Time of Crisis’, ‘Best Customer Centric Culture’, ‘Customer at the Heart of Everything’ and ‘Team of the Year’. The iCXA awards is an annual event with entries from over 45 countries competing in 22 categories. The judging process and scrutiny was intense, with each category consisting of a presentation and Q&A from a number of different judging panels. Platinum Services beat off competition from a...
Schiphol's response to the suspension of the Experimental Ruling The Dutch government is suspending the Experimental Ruling. Schiphol is disappointed by the recent developments, as local residents are getting the short end of the stick. Reducing the number of flights is not a goal in itself for us, but the Experimental Ruling did provide clarity and certainty for local residents. Moreover, according to Schiphol, falling back on 'anticipatory enforcement' leads to more uncertainty, including for the aviation sector itself. It is time that hindrance for local residents is noticeably reduced. The importance of a night closure of Schiphol is now becoming even more imminent. This also applies to the other measures in our 8-point plan, such...
Australian first: Google Maps Indoor Live View lands at Sydney Airport Sydney Airport is the first Australian airport to get Google Maps Indoor Live View New augmented reality feature on Google Maps available in both international and domestic terminals Designed to help passengers find gates, baggage claims, retail outlets, dining options, restrooms, ATMs and more In a first for an Australian airport, Google has launched Indoor Live View at Sydney Airport, just in time for the Christmas travel rush. The new augmented reality (AR) feature on Google Maps provides arrows, directions, and distance markers superimposed on the camera view, to point people in the right direction across the terminals. Google Maps Indoor Live View will...
daa's Sustainability Credentials See It Welcomed Into UN Initiative daa, the operator of Dublin and Cork airports, has signed up to the United Nations Global Compact Initiative — a voluntary leadership platform for the development, implementation and disclosure of responsible business practices. daa is one of the first 60 Irish organisations to join the global network of thousands of companies committed to taking responsible business action. The UN Global Compact is a call to companies everywhere to align their operations and strategies with ten universally accepted principles in the areas of human rights, labour, environment and anti-corruption, and to take action in support of UN goals and issues embodied in the Sustainable...
Singapore Airlines goes 5 daily from Sydney Singapore Airlines announces permanent 5th daily return service from Sydney Airport From October 2024, an extra daily service will be added to the Northern Winter schedule With more than 12,000 seats a week, Sydney Airport will be the largest port for the airline outside its homebase, Singapore In a major boost for Australian travellers, Singapore Airlines has announced it will be offering a permanent fifth daily service from Sydney Airport. Starting on October 27, 2024, the airline will add a new 6:45AM daily flight to its Singapore schedule. This will be available for the six-month Northern Winter season, subject to regulatory approvals. This new flight means Sydney Airport will become...
October brings more than 770,000 passengers through Malta International Airport’s doors October traffic registers a 9.6 per cent increase over 2019 levels At 84.7 per cent, the seat load factor remained high 7.8 million passengers expected by the end of 2023 October marked the end of summer for the aviation industry and brought 771,253 passengers through Malta International Airport’s doors. This total represents an increase of 9.6 per cent over 2019 figures. In parallel, seat capacity saw an increase of 6.4 per cent. Despite this increase in the seats available on flights, strong travel demand throughout October led to a monthly seat load factor (SLF) of 84.7 per cent. October’s top markets were Italy, the United Kingdom, Germany...
Return of Sichuan Airlines to Sydney marks full recovery of 8 Chinese carriers Sichuan Airlines returns to Sydney Airport after an almost forty-five month break All 8 Chinese airlines that flew through Sydney pre-Covid have now returned Seat capacity from Sydney Airport to mainland China will be 86% recovered in November compared to pre-Covid Sydney Airport has welcomed back Sichuan Airlines, with flight 3U3883 from Chengdu touching down this afternoon. The airline’s inaugural flight into Sydney Airport was in December 2013, with services pausing from early February 2020, when Covid travel restrictions began in China. Sichuan Airlines is the final of the 8 Chinese airlines to resume services to Sydney since China began lifting Covid...
Dublin Airport Aiming To Get More Passengers To Travel By Bus Dublin Airport is targeting an increase in the number of passengers travelling to and from the airport by bus over the coming years. The airport is seeking expressions of interest from bus operators who would like to operate scheduled bus services from the various bus stops outside the two terminals from Spring 2024 onwards. The licences on offer will start from March 1, 2024 for a period of three years, with an option to be extended for an additional two years. In the tender documents issued this week, Dublin Airport says that it is looking to partner with bus operators who will improve and enhance overall bussing connectivity and frequencies, reducing the current...
Schiphol, FNV and CNV reach agreement on pay supplement and structural improvements in the quality of work Royal Schiphol Group, FNV and CNV have agreed on a follow-up to the social agreement for employees at the airport. With this agreement, Schiphol remains an attractive place to work and the quality of work is being further improved. The agreement comprises two parts: extending and then phasing out the labour market supplement on the one hand and structural actions and agreements regarding work at Schiphol on the other hand. The unions presented the agreement to their members. All employees at Schiphol have a hugely important role in providing travellers with an enjoyable experience. We believe that everyone at Schiphol should be...

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