This is not uncommon. similar happened at Gatwick a week or so ago and airport staff were using whiteboards to display flight information. The beauty of technology :sneaky:
Was Gatwick 'hacked' though? I thought that was an IT malfunction.
 
And not all flight screens operational yet.
I looked into the terminal briefly this afternoon. The departure screens appeared to be working but inside the arrivals entrance was a white board listing all the airlines and their check-in desks.

Still no arrivals or departures shown on the BRS website. I don't know whether they think their website might be hacked but even if they do could it not be hacked in some other way that avoids the arrivals and departures pages?
 
There is no news on when the issue willbe resolved. Could be few more days or weeks. Its not good for the brand and its customers.
 
There is no news on when the issue willbe resolved. Could be few more days or weeks. Its not good for the brand and its customers.

The following nortice now appears on the airport website.

Live flight information has been restored to digital screens in key locations in the terminal but is currently unavailable on our website. Flights remain unaffected by this technical issue. We apologise for any inconvenience.
 
Arrivals and Departures now back on BRS website.
 
Wednesday 19 September 2018

Today's cancellations.

KLM Cityhopper KL1051 from Amsterdam at 1315 returning as KL1052 at 1345
flybmi BM1804 from Aberdeen at 1825
 
Friday 21 September 2018

Today's cancellations.

easyJet U26161 to Amsterdam at 0750 returning as U26162 at 1105
KLM Cityhopper KL1049 from Amsterdam at 0850 returning as KL1050 at 0920
flybmi BM1825 to Frankfurt at 1145 returning as BM1826 at 1545
KLM Cityhopper KL1053 from Amsterdam at 1655 returning as KL1054 at 1725
flybmi BM1837 to Hamburg at 1644. Presumably the return BM1838 at 2050 is also cancelled although nothing shown on BRS website arrivals page

Apparently adverse weather in Amsterdam caused the cancellations there, with two of the four KLM Cityhopper rotations cancelled and one of the two easyJet rotations cancelled.

As for flybmi, I knew I should not have commented in the BRS flybmi thread yesterday that they had significantly reduced the number of cancellations in recent weeks.
 
Friday 21 September 2018

Today's cancellations.

easyJet U26161 to Amsterdam at 0750 returning as U26162 at 1105
KLM Cityhopper KL1049 from Amsterdam at 0850 returning as KL1050 at 0920
flybmi BM1825 to Frankfurt at 1145 returning as BM1826 at 1545
KLM Cityhopper KL1053 from Amsterdam at 1655 returning as KL1054 at 1725
flybmi BM1837 to Hamburg at 1644. Presumably the return BM1838 at 2050 is also cancelled although nothing shown on BRS website arrivals page

Apparently adverse weather in Amsterdam caused the cancellations there, with two of the four KLM Cityhopper rotations cancelled and one of the two easyJet rotations cancelled.

As for flybmi, I knew I should not have commented in the BRS flybmi thread yesterday that they had significantly reduced the number of cancellations in recent weeks.
That's fatal to mention what ever the problem. If any thing caused problems and then all ok,and it gets mentioned then its bound to go wrong. Its happened to me many times and also many other people as well. The usual thing people say is don't mention it as you will put a curse on it.
 
Friday 28 September 2018

Today's cancellations (first cancellations for a week so far as I can determine).

flybmi BM1825 to Frankfurt at 1145 returning as BM1826 1545
Ryanair FR4441 from Valencia at 1635 returning as FR4440 at 1700

The Valencia is operated by a Valencia-based aircraft and appears to have fallen victim to the day of industrial action by Ryanair cabin staff in some European countries including Spain.
 
The following nortice now appears on the airport website.

Live flight information has been restored to digital screens in key locations in the terminal but is currently unavailable on our website. Flights remain unaffected by this technical issue. We apologise for any inconvenience.

I flew out of BRS to NCE on Friday 21st Sept and returned on Sunday 23rd Sept, minimal FID's were working in Departures, not one Check-in desk had a screen operating, in the departure lounge only a couple of departure screens were operating and again not one screen at the gates were operating.

With the above in mind i contacted the BRS airport social media team to ask whether the issues had been resolved?

The conversation is below:-

(BRS)We have a number of FID screens in the terminal that are now up and running

(Me) I travelled on Friday and Sunday, no Check-in or Gate screens were working is this still the case

(BRS) some none-essential screens remain out of service, but this should not affect passenger journeys

(Me) I agree, but it does affect the customer experience

(BRS) ..............................
Complete silence.........

So over a week later, the issues have not been resolved, at one point this morning the website arrivals / departures was void of any flights.
 
I flew out of BRS to NCE on Friday 21st Sept and returned on Sunday 23rd Sept, minimal FID's were working in Departures, not one Check-in desk had a screen operating, in the departure lounge only a couple of departure screens were operating and again not one screen at the gates were operating.

With the above in mind i contacted the BRS airport social media team to ask whether the issues had been resolved?

The conversation is below:-

Complete silence.........

So over a week later, the issues have not been resolved, at one point this morning the website arrivals / departures was void of any flights.

Very poor. I don't know who supervises the media team or how closely, but the reply about some non-essential screens remaining out of service which doesn't affect passenger journeys gives the impression of a rather smug, self-satisfied organisation that doesn't worry too much about its customers' experience.

I hope that's not the case but that's the impression I gain.

I think it's now two weeks since the problems began. I'm no techie when it comes to this sort of thing but should it take so long to get everything back to normal?
 
The issue of screens and other essential information may take upto Christmas and beyond to resolve.
 
Friday 5 October 2018

Cancellation today.

flybmi BM1821 to Frankfurt at 0635 returning as BM1822 at 1035
 
Tuesday 9 September 2018

Cancellation?

BRS website shows flybmi BM2001 to Brussels at 0605 cancelled but it then shows the return BM2002 at 0925 as 'landed'. Another website glitch?
 
With possible glitches in screen,it makes you wonder where to get true information from.Is it possible to get up to date information from the air lines.
Perhaps with problems with screens till Christmas a up grade of the system is happening.
 
Noticed Bristol diversions due to windshear.

12:10 U26026
Barcelona (BCN)
easyJet A320 (G-EZRZ)
Diverted to LGW

12:15 MT1063
Mahon (MAH)
Thomas Cook Airlines A321 (G-TCDB)
Diverted to BHX (7700 squawk)

12:30 EI3282
Dublin (DUB)
Aer Lingus Regional AT76 (EI-FCY)
Diverted to CWL

12:35 U26190
Pisa (PSA)
easyJet A320 (G-EZRJ)
Diverted to BHX

12:40 U26006
Faro (FAO)
easyJet A319 (G-EZDK)
Diverted to BHX

12:40 U26072
Alicante (ALC)
easyJet A20N (G-UZHJ)
Diverted to BHX

13:00 BY6525
Corfu (CFU)
TUI B752 (G-OOBF)
Diverted to BHX
 

Upload Media

Upgrade Your Account

Subscribe to help support your favourite forum and in return we'll remove all our advertisements. Your contribution will help to pay for things like site maintenance, domain name renewals and annual server charges.



Forums4aiports
Subscribe

NEW - Profile Posts

9 trips in 9 days done 70 miles walked and over 23-00 photos taken with a large number taken at 20mph or above. Heavy rain on 1 day only
5 trips done and 45 miles walked,. Also the RAF has had 4 F35B Lightning follow me yesterday and today....
My plans got altered slightly as one of the minibus companies had to cancel 3 trips and refunded me but will be getting nice discount when I rebook them.
wondering why on my "holidays" I choose to get up 2 hours earlier than when going to work. 6 trips in 6 days soon coming up with 3 more days to sort out

Trending Hashtags

Advertisement

Back
Top Bottom
AdBlock Detected

We get it, advertisements are annoying!

Sure, ad-blocking software does a great job at blocking ads, but it also blocks useful features of our website. For the best site experience please disable your AdBlocker.

I've Disabled AdBlock