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British Airways

jfy1999

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Apr 25, 2015
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Birmingham
Three new routes from LHR in summer 2016.

Mahon 4 weekly (29 April to 24 September)

Palermo 2 weekly (03 May to 24 September)

Biarritz 2 weekly (01 May to 25 September)
 

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Aviador

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Have a great flight BSL-2km, look forward to reading your BA review on your return.
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
BA 287 Heathrow to San Francisco, A388 Clubworld,, first reports.... Not impressed really.. Business class seat/cocoon felt small and claustrophobic at times, banged several different body parts during the 10.5hour flight. Seatin pretty much the Same as 747 upper deck, but less private in A380 due to amount of upstairs passengers. An hour late departing, lounges at T5 not great, and second meal horrendous... Glad to be returning home on 744, on Friday. 'Queen of the skies'
That is the report i got just now,, sounds like a typical BA experience to me. I had hoped the A388 was going to elevate the whole experience, but alas , underwhelmed. Will have interior photos when trip is over..
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
Ok return trip from Basel to San Francisco via heathrow with British Airways Clubworld, just finished.

On reflection the outward leg A319 + A388, was far superior to the return B744 + A319. Delays both ways, with no information. A380 was nothing special but better than the B744 product, which was still dirty from previous passengers, rice on seats and grubby.. Food, inedible on return leg, both meals, no snack offered and indifferent crew.
This is not a business class product.
T5 lounges to be avoided.
3/5 score, as the flights were relatively comfortable.

Next time,, back with Swiss and the new 773 service....
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
British airways is suffering from lack of attention to detail... Nothing is offered to make the journey that little bit easier, perhaps different or dare i say, special ?
Nothing that would make you choose it again. Business class seats is where the money is at ,on long haul, and you get avery average product with BA. As business travellers expect more, they pay more and get very slightly more...
 

Aviador

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I'm not one for all the fandangles. All I'm bothered about is the price of the flight and that it gets me from A to B and back to A safely.
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
Aviador said:
I'm not one for all the fandangles. All I'm bothered about is the price of the flight and that it gets me from A to B and back to A safely.
I hear you Aviador,,,
but when you travel long haul, routinely, these little factors can reallymake a difference.
I think, as modern travellers, we rightly expect to be transported to our destination and back, safely, this should surely be a given.
The Airlines operating with Business and First class customers need to offer that little bit more. There is a huge amount of money to be made on these premium seats, as generally the flight costs are covered by the pax in economy, so the margins in the premium cabins are enormous. So for a carrier like BA to offer such a mundane and average product, is in my view, unacceptable... it does not take much to add a few bonuses for those who pay double, treble or 5 times what an economy passenger pays. It is complacency, and it will cost them dearly.
I know a man, who upgraded from Club class to First class within the last month, LHR-SFO, (think he used a few years of avios points there), he wished that he was back in Business class, he felt abandoned and forgotten by the unattentive cabin crew.. with basically nothing advantageous about the upgrade..
Sorry BA, but not good enough, must do better.
 

Aviador

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You're absolutely right, if you've paid for extra you deserve a better service, I completely agree in that respect. Having said that I think so far as I am concerned though, as I am a not so frequent flyer, I would have to question if maxing out on premium seats is really worth it for the odd extra free drink, bread roll and some soup.
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
In reality Business class travel is about a whole lot more than a bread roll or hot towel :D
The real benefits , to the modern business traveller, are less edible. The promise of dedicated check-ins, relaxing lounges with complimentary food and drink, massage and pampering and the extra baggage allowances and lie-flat beds onboard... all add to a way of getting folks to their destination fit and ready for a day's work. The average economy passenger will usually be arriving on pleasure, so time to recover from a cheap and cheerful flight is normally available to them on arrival, taking it easy and sleeping off any tiredness, or lag. The exec traveller has no such 'time benefit' and needs to arrive as fresh as possible, and this is where the airline extras are supposed to allieviate the problems of long haul travel, and hence the extra premium.
Travelling short haul, for example we fly to Dublin on Monday with FR, then surely your point is valid, 1hr45m on the same route with BA clubworld provides the extra bread roll experience,,,, but these are surely two different beasts,, A to B short haul ferrying, and A to Z long haul carrying.
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
Return leg of journey currently underway,, just off Greenland according to FR24... BA 284 SFo- LHR 772ER..
Was scanning around and couldn't help noticing the BAW 4 flight from New York to London city in an A318,, i had read about this, but was not sure the aircraft was able, suitable or rated for long hops over the water... Gotta be pretty tight onboard ??BAW 4.PNG
 

Jerry

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BAW 4 flight from New York to London city in an A318,, i had read about this, but was not sure the aircraft was able, suitable or rated for long hops over the water... Gotta be pretty tight onboard ??
It's a buisness class flight only. Think the aircraft is configured at 32 buisness class seats.
 

BSL-2km

Active Member
Jan 28, 2014
229
28
Basel- Mulhouse - Suisse/ France
Basel to San Francisco Return With BA Club World.
So the Bsl to LHR return section is adequate, on time, snack, small Airbus are showing age, looking shabby.
Outbound LHR - SFO, upper deck Club World, pretty good, service is not great but the A388 glosses over many an inadequacy.
Return SFO - LHR , 772LR Club World, basically the same cabin in all aircraft, but the 772 does little in the way of papering over the cracks, noisy, very noisy and then there was the noise. Abject service, meal was rubbish, wine was poor. Damaged suitcase, business lounges dreadful, with exception of SkyLounge Basel, all in all pretty standard mediocre BA.

Again,, these are the views of my wife (so not first onboard review, i just relay the info) :wtf:
She makes this business journey regularly and is a discerning customer.
The A380 is untouchable in her view, quiet and comfortable so you tend to forgive bad service.
Lufthansa getting the nod next time, as sadly British Airways is not delivering a quality product.:depressed:
 

TheLocalYokel

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Jan 14, 2009
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Thank you for that. Disappointing to read that BA scores so poorly.

I haven't used BA for donkey's years, mainly because I'm not keen on LHR if there is an alternative.

Actually, the last time was to Zurich from LHR on a B 757, and I remember we came back on a Swissair A 310. You can see how long ago that was as Swissair ceased to exist from early this century.
 

Jerry

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British Airways are to launch 2 new routes in direct competition to Norwegian Air Shuttle.
They will begin LGW to Oakland and LGW to Fort Lauderdale.
Oakland will start on the 28th March and be flown Monday, Tuesday, Thursday and Saturday on a 275 3 class 777-200er.
Fort Lauderdale starts on 6th July and will be 3 weekly and go up to 4 weekly during peak summer season. It will be flown on a 3 class 777-200.
 

Aviador

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It really annoys me why airlines like BA do this when they have no real intention of serving the routes. They'll see off the competition and then they'll make a swift exit.
 

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