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Re: Heathrow Airport Security, Immigration & Border Control
Olympic official complains after waiting 3 hours at Heathrow passport control
An Olympic official has complained after he queued for three hours last week at Heathrow passport control. Airport owner BAA has confirmed that the senior Olympic official made a complaint and said that some passengers had queued for 2.5 hours last Tuesday. A source at the UK Border Agency told The Times a report explaining the delays at Heathrow's Terminal 5 on Tuesday night was drafted because 'a senior Olympic bigwig was caught in [the queue] who was not impressed and had made a complaint'.
After this latest incident airport and airline bosses have accuse the border agency of not being able to cope. BAA said immigration does not have enough staff to carry out the checks following the reintroduction of tougher checks after unauthorised relaxation of procedures by Brodie Clark, former head of the UK Border Force.
A Border Agency spokesman said they refuse to compromise security but will aim to keep disruption to a minimum. It said it was inevitable that thorough checks would cause some queuing during peak times.
For more information on this airport news story visit: http://www.dailymail.co.uk/news/article ... z1swHb3sHP
Olympic official complains after waiting 3 hours at Heathrow passport control
An Olympic official has complained after he queued for three hours last week at Heathrow passport control. Airport owner BAA has confirmed that the senior Olympic official made a complaint and said that some passengers had queued for 2.5 hours last Tuesday. A source at the UK Border Agency told The Times a report explaining the delays at Heathrow's Terminal 5 on Tuesday night was drafted because 'a senior Olympic bigwig was caught in [the queue] who was not impressed and had made a complaint'.
After this latest incident airport and airline bosses have accuse the border agency of not being able to cope. BAA said immigration does not have enough staff to carry out the checks following the reintroduction of tougher checks after unauthorised relaxation of procedures by Brodie Clark, former head of the UK Border Force.
A Border Agency spokesman said they refuse to compromise security but will aim to keep disruption to a minimum. It said it was inevitable that thorough checks would cause some queuing during peak times.
For more information on this airport news story visit: http://www.dailymail.co.uk/news/article ... z1swHb3sHP