White Heather
Well-Known Member
The baggage hall facilities are something I have taken LBA management to task over on so many occasions now, they probably hate me. They are simply inadequate - not enough belts, not enough room. The queues at Immigration are clearly used as a method of restricting the flow of passengers into the baggage reclaim area, otherwise it would be carnage in there. Whilst LBA have done plenty so far to the terminal to enhance the departure experience, nothing has been done to the arrivals experience other than the recent introduction of more buses for de-planing passengers. I think however that the layout of the terminal precludes any chance of expanding the baggage re-claim until such time as the large terminal expansion takes place. Once that is there then there will be scope to enlarge the area. Lets hope that Bridgepoint realise that more passengers going out means more coming back and it is essential that this area is brought up to scratch sooner rather than later.