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Airport Experiences [Questions & Reviews]

Rate your experience using Bristol Airport

  • Poor

    Votes: 2 12.5%
  • Average

    Votes: 2 12.5%
  • Good

    Votes: 4 25.0%
  • Excellent

    Votes: 8 50.0%

  • Total voters
    16

TheLocalYokel

Administrator
Staff member
Jan 14, 2009
12,585
343
Wurzel Country
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Yes
Arrived into BRS this afternoon and as usual had an excellent excellent experience.
Aircraft landed at xx:00,
Aircraft pulled onto Stand 2 at xx:02 and disembarking started at xx:05
Straight through security (which given the amount of arriving flights was excellent),
bags arrived just after passing through security which was at xx:15, and although my suitcase wasn't the first out,
I was out of the terminal by xx:20 after landing!

Certainly beat arriving into LHR T5C last week.
That's very good. My wife and I experienced a similar quick path through the airport when we arrived on a busy Friday afternoon a few weeks ago. I don't read social media sites. Are there as many complaints about slow service at arrivals as in recent summers?
 

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TheLocalYokel

Administrator
Staff member
Jan 14, 2009
12,585
343
Wurzel Country
IMPORTANT!! To reduce spam, we request that you make a post soon after completing your registration. We request you keep your account active by posting regularly. Inactive accounts risk being deleted.
Yes
Arrived into BRS this afternoon and as usual had an excellent excellent experience.
Aircraft landed at xx:00,
Aircraft pulled onto Stand 2 at xx:02 and disembarking started at xx:05
Straight through security (which given the amount of arriving flights was excellent),
bags arrived just after passing through security which was at xx:15, and although my suitcase wasn't the first out,
I was out of the terminal by xx:20 after landing!

Certainly beat arriving into LHR T5C last week.
That's very good. My wife and I experienced a similar quick path through the airport when we arrived on a busy Friday afternoon a few weeks ago. I don't read social media sites. Are there as many complaints about slow service at arrivals as in recent summers?
 

Severn

Premium Member
I've upgraded to support F4A!
Mar 24, 2012
493
213
Bristol, UK
Travelling through BRS this morning, and unsurprisingly it’s heaving, but all seems to be moving well. I’ve never seen the airport this busy, but then again I normally don't decide to travel through the airport at 6am on a summer Friday! I counted 29 departures that all are scheduled to leave before 8am, which I make just over 5,200 seats!
Since I last passed through the airport, I’ve noticed more clear signage, announcements in the main terminal regarding gates that are about to close and a welcome variety of food outlets.
Best go, about to to board to Amsterdam, for the second time in as many weeks!
 

TheLocalYokel

Administrator
Staff member
Jan 14, 2009
12,585
343
Wurzel Country
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Yes
Travelling through BRS this morning, and unsurprisingly it’s heaving, but all seems to be moving well. I’ve never seen the airport this busy, but then again I normally don't decide to travel through the airport at 6am on a summer Friday! I counted 29 departures that all are scheduled to leave before 8am, which I make just over 5,200 seats!
Since I last passed through the airport, I’ve noticed more clear signage, announcements in the main terminal regarding gates that are about to close and a welcome variety of food outlets.
Best go, about to to board to Amsterdam, for the second time in as many weeks!
105 airline departures today, excluding the Airbus and BAE corporate shuttles. With 29 before 0800 it does show the peaks and troughs at an airport like BRS and is a clear demonstration how difficult it is to provide a viable number of handling staff throughout the day without being understaffed at busy times and overstaffed in the quieter periods.

0515-0800 29 (one at 0515, the remainder between 0600 and 0755)
0801-1000 5
1001-1200 9
1201-1400 19
1401-1600 7
1601-1800 16
1801-2000 16
2001-2200 4 (last departure at 2110)

If flybmi was still operating there would have been something approaching 120 departures today.

My wife and I try to avoid the morning rush whenever possible, but in September we have no choice but to join in. How quickly were passengers being processed through security?
 

CraigW92

Well-Known Member
Apr 22, 2016
185
63
27
Cardiff
Been a while since I posted due to a busy year so far, however , I travelled through Bristol on the 26th June to Lisbon with easyJet and had an excellent time and a great experience with both easyJet and the airport.

Left my house around 10:00 in the morning in Cardiff for the flight at 13:45 to Lisbon , arrived in about an hour and 10 mins which I thought was pretty decent going , this time instead of choosing the long stay parking , we opted for the the multi story car park and I have to say it is superb , very easy to navigate you to the car park and a very easy system once there , we booked in advance , however you can drive up to the gate and pay on your return if you haven’t prebooked , we found a space on the 3rd floor and what I especially liked was that there was space indicators with a green icon if there was an open space, a lot easier than driving around looking for one, once parked we used the path from the car park to the terminal which is only a few minutes walk, the covered walkway is a great addition, especially saves getting soaked when the weather elements change, after only a few minutes walk we arrived at the terminal , no bags so straight to security and this was very simple , very polite security agents and staff, all lanes were open which meant a 2 minute breeze through security and then to departures which I spent a bit of time of the roof terrace as it was a lovely day.

At around 13:00 the call came to board the easyJet aircraft , I don’t think I’ve used the newish boarding area down the bottom before but it was only a 5 minute walk or so , we then had a seat and waited for the speedy boarders to board the aircraft before the rest of us were allowed , this didn’t take too long and boarding and finished by 13:25, the pilot informed us on the aircraft that there would be a bit of a delay due to ATC slot issues , at around 14:30ish we got under way a little behind schedule.

The easyJet flight itself was very pleasant and a very good crew on board which seemed to enjoy the job and also took some time to talk to you which I thought was a nice touch, a 2 hour 30 flight to Lisbon ( headwind ) but a very enjoyable flight and was time to discover a different part to Lisbon this time.

So after exploring most of the main city in the last few times I’ve been , we decided to spend the day in Sintra and I have to say it’s well worth a visit, lots to see , especially if you like old castles , palaces and enjoy different views, I myself enjoyed visiting Cabo da Roca, and has the most beautiful views over the sea whilst also allowing a walk around the cliffs, Pena palace also has some lovely views but unfortunately the queues around 11am were at 2 hours for going up, still for a lovely day I’d recommend getting there around 9 to explore and skip most of the queues, nothing more I can say about Lisbon itself other than it’s one of the beautiful cities I’ve visited , so much to see and I’d highly recommend a visit if you get the chance :)

Coming home was equally as good , the flight left Lisbon at around 10:30 and arrived back into Bristol at around 12:30, stairs were waiting on arrival when getting to Bristol and then a short stroll to the security area, Security was really quick only took around 3 minutes from queuing to using the passport gates, considering that this was the peak afternoon arrivals from all the morning flights really I thought this was quite impressive, A short walk then back to the car and then back on the roads after a great overall journey.

Overall I have to say Bristol is now a fantastic facility to use, everything ran like clockwork, staff all very friendly and with Easyjet, for me the best LCC out there, I shall continue to use for many years ahead, honestly not one thing i could moan about, Very impressive from both the airport and airline, until next time :)


D5A1F172-2DF2-41A3-AD48-A599187F6D36.jpeg859F9550-9D63-4532-95AC-6A17EB8AE1CD.jpeg783DFC7C-1E14-4048-B26A-BB17EAE77B1A.jpeg
 

TheLocalYokel

Administrator
Staff member
Jan 14, 2009
12,585
343
Wurzel Country
IMPORTANT!! To reduce spam, we request that you make a post soon after completing your registration. We request you keep your account active by posting regularly. Inactive accounts risk being deleted.
Yes
Been a while since I posted due to a busy year so far, however , I travelled through Bristol on the 26th June to Lisbon with easyJet and had an excellent time and a great experience with both easyJet and the airport.

Left my house around 10:00 in the morning in Cardiff for the flight at 13:45 to Lisbon , arrived in about an hour and 10 mins which I thought was pretty decent going , this time instead of choosing the long stay parking , we opted for the the multi story car park and I have to say it is superb , very easy to navigate you to the car park and a very easy system once there , we booked in advance , however you can drive up to the gate and pay on your return if you haven’t prebooked , we found a space on the 3rd floor and what I especially liked was that there was space indicators with a green icon if there was an open space, a lot easier than driving around looking for one, once parked we used the path from the car park to the terminal which is only a few minutes walk, the covered walkway is a great addition, especially saves getting soaked when the weather elements change, after only a few minutes walk we arrived at the terminal , no bags so straight to security and this was very simple , very polite security agents and staff, all lanes were open which meant a 2 minute breeze through security and then to departures which I spent a bit of time of the roof terrace as it was a lovely day.

At around 13:00 the call came to board the easyJet aircraft , I don’t think I’ve used the newish boarding area down the bottom before but it was only a 5 minute walk or so , we then had a seat and waited for the speedy boarders to board the aircraft before the rest of us were allowed , this didn’t take too long and boarding and finished by 13:25, the pilot informed us on the aircraft that there would be a bit of a delay due to ATC slot issues , at around 14:30ish we got under way a little behind schedule.

The easyJet flight itself was very pleasant and a very good crew on board which seemed to enjoy the job and also took some time to talk to you which I thought was a nice touch, a 2 hour 30 flight to Lisbon ( headwind ) but a very enjoyable flight and was time to discover a different part to Lisbon this time.

So after exploring most of the main city in the last few times I’ve been , we decided to spend the day in Sintra and I have to say it’s well worth a visit, lots to see , especially if you like old castles , palaces and enjoy different views, I myself enjoyed visiting Cabo da Roca, and has the most beautiful views over the sea whilst also allowing a walk around the cliffs, Pena palace also has some lovely views but unfortunately the queues around 11am were at 2 hours for going up, still for a lovely day I’d recommend getting there around 9 to explore and skip most of the queues, nothing more I can say about Lisbon itself other than it’s one of the beautiful cities I’ve visited , so much to see and I’d highly recommend a visit if you get the chance :)

Coming home was equally as good , the flight left Lisbon at around 10:30 and arrived back into Bristol at around 12:30, stairs were waiting on arrival when getting to Bristol and then a short stroll to the security area, Security was really quick only took around 3 minutes from queuing to using the passport gates, considering that this was the peak afternoon arrivals from all the morning flights really I thought this was quite impressive, A short walk then back to the car and then back on the roads after a great overall journey.

Overall I have to say Bristol is now a fantastic facility to use, everything ran like clockwork, staff all very friendly and with Easyjet, for me the best LCC out there, I shall continue to use for many years ahead, honestly not one thing i could moan about, Very impressive from both the airport and airline, until next time :)


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Great to see you back again posting on F4A, Craig. I wondered where you were.

Many thanks for an excellent report and pictures. I've been to Lisbon and agree entirely that it is a beautiful and fascinating city, with plenty of places of interest in the city region as well. We didn't manage to get to Sintra on our visit but visited such places as Estoril.

I hope it will be possible to 'see' you a bit more often on F4A in future, if your commitments allow.
 

CraigW92

Well-Known Member
Apr 22, 2016
185
63
27
Cardiff
Great to see you back again posting on F4A, Craig. I wondered where you were.

Many thanks for an excellent report and pictures. I've been to Lisbon and agree entirely that it is a beautiful and fascinating city, with plenty of places of interest in the city region as well. We didn't manage to get to Sintra on our visit but visited such places as Estoril.

I hope it will be possible to 'see' you a bit more often on F4A in future, if your commitments allow.
Many thanks Local, I’m hoping I’ll be able to keep updated more regularly from now on

Unfortunately didn’t manage to get to visit Estoril this time , however we are hoping to visit again next year whilst also adding in Cascais too, If you manage to get in early enough I think we paid £75 return each to Lisbon with seat selection so can’t go wrong really.

Bristol is definitely a class facility to use and we’ve never had a bad flight with easyJet so can’t fault either.
 

8mileshigh

New Member
Jan 1, 2018
9
3
63
south
On 23 July we flew out to Girona on the 06:45 Ryanair flight, we only booked in April but managed to get return flights for £80 each plus the usual priority boarding and seats selection fees, still a fair price for school holiday flights. For ease of use I always tend to use the Long Stay Car Park so that it is only a short walk to the terminal, part of the deal included half price Fast Lane Security. Not sure how long it would take to get into the Departure Lounge I splashed out to gain a few extra minutes in bed.

We live in Whitchurch South Bristol, about 9 miles from the airport, obviously I know how to get to the airport and don't have to rely on a sat navs that, from previous posters comments, seem to take people all round the lanes and houses. What happened to the way of navigating, following the road signs. We left home at 04:30, with hand luggage only, and walked into the Depature Lounge at 05:05, quickest time I can recall.

The gate number was announced about 06:00 and as soon as we got to the gate boarding started without any checks on bag sizes. Despite the flight being full we pushed back 5 minutes early and after a trademark fast Ryanair taxi quickly airborne.

Girona Airport is quite small, seems to be mainly Ryanair and TUI flights on a Tuesday, probably about 25-30 departures in a day., however there appears to be a large base for swearingen metroliners, with about 10 examples in residence including two being stripped for spares. Mainly Spanish registered with an odd Danish example The return flight left Girona about 25 minutes late due apparently to the heavy rain earlier in Bristol, again did not appear to be any spare seats, made up a few minutes but not really a problem. Quickly off the plane and despite following a TUI 757, that left Girona a few minutes before went straight through Immigration using the new scanners. Mind you the families being directed to use the manned points were not going through anywhere near as quickly.

All in another good experience using the airport
 

TheLocalYokel

Administrator
Staff member
Jan 14, 2009
12,585
343
Wurzel Country
IMPORTANT!! To reduce spam, we request that you make a post soon after completing your registration. We request you keep your account active by posting regularly. Inactive accounts risk being deleted.
Yes
On 23 July we flew out to Girona on the 06:45 Ryanair flight, we only booked in April but managed to get return flights for £80 each plus the usual priority boarding and seats selection fees, still a fair price for school holiday flights. For ease of use I always tend to use the Long Stay Car Park so that it is only a short walk to the terminal, part of the deal included half price Fast Lane Security. Not sure how long it would take to get into the Departure Lounge I splashed out to gain a few extra minutes in bed.

We live in Whitchurch South Bristol, about 9 miles from the airport, obviously I know how to get to the airport and don't have to rely on a sat navs that, from previous posters comments, seem to take people all round the lanes and houses. What happened to the way of navigating, following the road signs. We left home at 04:30, with hand luggage only, and walked into the Depature Lounge at 05:05, quickest time I can recall.

The gate number was announced about 06:00 and as soon as we got to the gate boarding started without any checks on bag sizes. Despite the flight being full we pushed back 5 minutes early and after a trademark fast Ryanair taxi quickly airborne.

Girona Airport is quite small, seems to be mainly Ryanair and TUI flights on a Tuesday, probably about 25-30 departures in a day., however there appears to be a large base for swearingen metroliners, with about 10 examples in residence including two being stripped for spares. Mainly Spanish registered with an odd Danish example The return flight left Girona about 25 minutes late due apparently to the heavy rain earlier in Bristol, again did not appear to be any spare seats, made up a few minutes but not really a problem. Quickly off the plane and despite following a TUI 757, that left Girona a few minutes before went straight through Immigration using the new scanners. Mind you the families being directed to use the manned points were not going through anywhere near as quickly.

All in another good experience using the airport
Thanks for that, 8mileshigh. I'm glad you had a good holiday and everything went well.

I probably live within a mile or so of you and have never been held up seriously going to or leaving the airport, and I've been using it year-in and year-out for 40 years. Mind you, if I was travelling to the airport from the Bristol direction in the teatime commuter rush period or on the afternoon of POETS day, or leaving it in the morning commuter rush towards Bristol that might be a different matter. Other than that I find the A38 traffic runs pretty smoothly, unless there are roadworks or a road collision or, as was the case earlier this summer, a vehicle fire on the side of the A38 at Potters Hill that caused traffic chaos for an hour or two.

I use the road at least two or three times most weeks between the South Bristol Link Road and Lulsgate Bottom for non-airport purposes, again outside the rush periods for the most part, although I do sometimes see the Friday afternoon congestion leaving the city as I'm travelling towards Bristol (as much to do with commuters leaving work in Bristol early as with airport-bound traffic). POETS day southbound stationary traffic can sometimes stretch from the traffic lights outside the Airport Tavern to the bottom of Barrow Hill - a couple of miles, perhaps a bit more - and once or twice I've seen stationary traffic on Friday afternoons all the way back to the Town's Talk, which is over three miles.

I don't use satnav - don't even have one. If I'm going anywhere unfamiliar I look at a road atlas beforehand and memorise the key parts of the route, and then follow road signs. We travelled from Bristol to Norfolk and Suffolk recently and didn't go wrong once either outbound or return, and we eschewed motorways for most of the jouneys. I used to do the same when we regularly drove around the USA and Canada long before anyone had thought of satnav.

I read a post on F4A a few months ago from someone accessing BRS from South Wales and couldn't understand why the poster had used such a complicated route. I think the reason was faith in the satnav.

I believe that satnavs now play a part in driving tests. That would be me finished then.
 

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