TheLocalYokel
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I've now submitted a refund cliam for another cancelled easyJet booking. This message now appears on the refund section of their website. I've highlighted relevant parts.
Please rest assured that we are trying to get everyone’s refund requests processed as quickly as possible. However, our current average processing time means that many customers will likely have to wait for the duration of the summer, and with our backlog continuing to extend, we anticipate new requests taking much longer.
Fortunately, I'm not cash-strapped and will let it run to see how long it actually takes for my refund to arrive. I'm still awaiting a refund for a previous booking. I submitted the claim on 23 April. At that time they were endeavouring to process refunds within 28 days.
I wonder if they will take the entire summer before they pay out the £174 million dividend payments to their owners including £60 million to an unhappy Sir Stelios Haji-Ioannou.
Please rest assured that we are trying to get everyone’s refund requests processed as quickly as possible. However, our current average processing time means that many customers will likely have to wait for the duration of the summer, and with our backlog continuing to extend, we anticipate new requests taking much longer.
Fortunately, I'm not cash-strapped and will let it run to see how long it actually takes for my refund to arrive. I'm still awaiting a refund for a previous booking. I submitted the claim on 23 April. At that time they were endeavouring to process refunds within 28 days.
I wonder if they will take the entire summer before they pay out the £174 million dividend payments to their owners including £60 million to an unhappy Sir Stelios Haji-Ioannou.