prm

Assisted Travel service supporting EMA’s customers gets top national rating The Assisted Travel service which helps people to enjoy an effortless experience at East Midlands Airport (EMA) has been given the top rating by the UK Civil Aviation Authority (CAA) for the fifth year running. EMA...

Cardiff Airport invites passengers to join PRM and Disability Forum The Cardiff Airport PRM (Passengers with Reduced Mobility) & Disability Forum will be reconvening after being paused due to the pandemic. We are inviting existing and new members to join (via Zoom) on 12th January 2023 at...

PRM Assist launched at Bristol Airport OCS are proud to announce the launch of PRM Assist at Bristol Airport, making it the first Airport in the UK to launch the innovative mobile application solution. PRM Assist is a new assistance booking software that allows passengers requiring assistance...

Young families and older people get a taste of airport surroundings before they fly Travelling through an airport can be challenging for some people Gatwick’s Accessibility Days designed to make it easier by giving people with a disability a taste of airport surroundings before they fly Day...

Cardiff Airport joins The Sunflower Lanyard Scheme to support customers with hidden disabilities Cardiff Airport has joined The Sunflower Lanyard Scheme, a widely recognised initiative that represents an awareness and commitment to supporting the individual needs of customers with hidden...

Edinburgh PRM call point upgrade Video technology has been installed in new call points at Edinburgh Airport to provide better contact between Passengers with Reduced Mobility (PRM) and staff upon arrival. The 17 points have been upgraded to include video technology and hearing loops, with the...

Wilson James becomes Gatwick’s preferred supplier of Special Assistance Services New preferred provider will deliver high quality service for passengers through investment in people, training and equipment Decision made by Gatwick and partners including Airline Operators Committee and public...