I had high expectations for this American Airlines long-haul flight… but what followed was one of the most disappointing experiences I’ve had in a long time.
Join me as I fly from Dallas Fort Worth to São Paulo onboard the Boeing 787-9 in economy, putting American Airlines’ long-haul product to the test. From poor food (including a moment that quite literally burned my fingers), to uncomfortable seating, inconsistent and at times rude service, and no functioning Wi-Fi, this is a flight that really missed the mark.
In this full, honest review, I’ll take you through every part of the journey from boarding at DFW to arrival in Brazil, and explain exactly where things went wrong, and whether American Airlines can do better. Is this just a bad day… or a deeper issue with the product?
Route: Dallas Fort Worth (DFW) to São Paulo Guarulhos (GRU)
Aircraft: Boeing 787-9 Dreamliner (N824AN)
Cabin: Main Cabin Extra (Economy)
Flight Time: 9 hours, 57 minutes
Cost: 9,000 Avios + £134.20 (Taxes/Fees) plus $144.00 (Seat Selection Fee)
Join me as I fly from Dallas Fort Worth to São Paulo onboard the Boeing 787-9 in economy, putting American Airlines’ long-haul product to the test. From poor food (including a moment that quite literally burned my fingers), to uncomfortable seating, inconsistent and at times rude service, and no functioning Wi-Fi, this is a flight that really missed the mark.
In this full, honest review, I’ll take you through every part of the journey from boarding at DFW to arrival in Brazil, and explain exactly where things went wrong, and whether American Airlines can do better. Is this just a bad day… or a deeper issue with the product?
Route: Dallas Fort Worth (DFW) to São Paulo Guarulhos (GRU) Aircraft: Boeing 787-9 Dreamliner (N824AN) Cabin: Main Cabin Extra (Economy) Flight Time: 9 hours, 57 minutes Cost: 9,000 Avios + £134.20 (Taxes/Fees) plus $144.00 (Seat Selection Fee)
