If you’re booked on the British Airways Boeing 747 Shuttle service on 25 August be advised that the visit is CANCELLED. I received an advisory informing me of changes to seating and timings. This is now a standard Airbus rotation.
Upon contacting BA I was advised that I was entitled to only a partial refund. I appealed this based upon the exceptional circumstances and was referred to a senior manager. Full refund has been made. Apparently lots of others phoning for the same reason, so BA are sorting a refund mechanism for those who request it.
I asked about any plans for replacement B747-400 visit. They’re “working on something” but no new date yet.
Upon contacting BA I was advised that I was entitled to only a partial refund. I appealed this based upon the exceptional circumstances and was referred to a senior manager. Full refund has been made. Apparently lots of others phoning for the same reason, so BA are sorting a refund mechanism for those who request it.
I asked about any plans for replacement B747-400 visit. They’re “working on something” but no new date yet.