I have heard that Menzies have pulled out of the airport, as far as I can remember they only handled Aer Lingus and Aurigny. Both I believe are now handled by Seissport
According to the airport's website easyJet is handled by DHL and all other airlines by Swissport.

 

Moment stag do turned Bristol Airport into 'rowdy karaoke bar' before Ryanair 'flight from hell'

I've not put this in the BRS Ryanair thread because it could have occurred with almost any airline serving the airport.

It does beg the obvious question as to why someone did not take the initiative and deal with these people who were clearly the worse for drink. If they behaved like that in the terminal what might they have got up to on the aircraft?

There are airport managers and supervisors who could not have been unaware of the noise. They could have summoned security and if further assistance was necessary the Avon & Somerset Police have a substantial presence at the airport.

Given these circumstances, the airport's response is risible: "We want all passengers flying from Bristol Airport to have an enjoyable start to their journey, but anti-social behaviour by a minority can spoil the experience for everyone. Any anti-social behaviour by a passenger is not accepted by the airport or airlines and could result in passengers being refused travel. Through coordinated involvement from the airport police, catering managers, airlines and airport’s operational teams may result in the passenger being denied boarding and subsequently missing their flight."

I think many people will view the statement as hollow words. It is a shame because throughout the many decades that I've used BRS I've never really had cause for any serious complaint about any aspect of the operation there.
 
I was at the airport this morning and noticed the CEO being interviewed at the front of the terminal building by the local ITV company. They seemed to be focusing on an electric-powered airport van so I presume the interview was in connection with this airport press release.


Bristol Airport responds to climate emergency with roadmap to reduce emissions
Created: 24th Jul 2019

Bristol Airport has published a carbon roadmap setting out how it will achieve its ambition to be a net zero airport and accelerating efforts to achieve carbon neutrality.

  • Carbon neutral target fast-tracked to 2025
  • Carbon levy to offset all road journeys
  • Flights to fall under international agreement to keep emissions at 2020 levels

The roadmap has been published in direct response to concerns that the proposed development of the Airport could be inconsistent with climate emergencies declared by local authorities in the West of England. It sets ambitious targets which would put Bristol at the forefront of carbon reduction in the UK airport sector.

Two years ago Bristol Airport set a target to be carbon neutral by 2030 for all emissions under its direct control (primarily from electricity, gas and ground vehicles). The roadmap brings this target forward to 2025 and will be achieved through a range of measures including increased use of electric vehicles and a shift to renewable energy sources. The Airport’s ultimate objective is to become net zero by 2050 in line with the commitment made by the European airport industry last month, to which Bristol was amongst the first signatories.

As well as addressing direct emissions, the new roadmap sets out how the impact of passenger travel to the Airport and emissions from flights will be tackled. Emissions from road journeys will be offset by a new carbon levy on vehicles using the Express Drop Off – the least sustainable way to get to the Airport. When it is introduced later this year, the proceeds of the levy will be used to offset emissions from all surface access journeys. Emissions from flights will be tackled through the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) which will commence in 2021 with the aim of stabilising emissions from international aviation at 2020 levels.
 
I saw the report including an interview by airport CEO Dave Lees on the ITV local news at teatime. It repeated the details in the press release about funding its carbon offset payments through increased express drop-off charges.

They won't say by how much. Currently the base payment is £1 for up to ten minutes.

The CEO believes that in this way it will discourage some people from making car journeys to drop off and then pick up air passengers after their return flight. Some people might think it's a crafty way of increasing drop-off charges as the carbon offset could be funded through a reduction in airport profits instead of getting passengers or passengers' car transport drivers to pay.

If the airport really is serious about reducing the number of car journeys why doesn't it also significantly increase its car park charges to discourage some of those drivers as well? Possibly because car park revenue is a major source of its non-aeronautical income. It will no doubt argue that car parking only involves two journeys - to and from the airport, whereas the drop-off involves four - two to the airport and two from the airport.

Although in fact, it doesn't always. A few weeks ago I drove my son and his partner to the airport using the express drop-off, but after their holiday they returned home from the airport by airport taxi.

An opponent of BRS expansion was also interviewed in the tv report and needless to say he was not impressed by this initiative, believing it to be a drop in the ocean.

Whether or not people are in agreement with increasing drop-off charges for this purpose, at least the airport is taking some positive action to address one of the issues that opponents of airport expansion will highlight time and time again. It might not be much in the grand scheme of environmental change but it's something.
 
Apparently the Flight Info screens have stopped working again, I’m not sure that they ever fully recovered from the cyber attack previously. Not great for peak season
 
Apparently the Flight Info screens have stopped working again, I’m not sure that they ever fully recovered from the cyber attack previously. Not great for peak season
The ones in the check-in areas landside seem to have been working properly in recent times whenever I've there. Are these the ones you mention or are the ones in the departure areas airside up the creek?
 
The ones in the check-in areas landside seem to have been working properly in recent times whenever I've there. Are these the ones you mention or are the ones in the departure areas airside up the creek?

I believe it’s all or most of the screens again, Check in desks, flight info and boarding gates all announced over the tannoy with extra staff on shift. Fingers crossed it’s a quick fix.
 
I believe it’s all or most of the screens again, Check in desks, flight info and boarding gates all announced over the tannoy with extra staff on shift. Fingers crossed it’s a quick fix.
Oh dear. As you say, no time is a good time for this sort of thing but at peak holiday time...........
 
Tomorrow is the first anniversary of Dave Lees becoming CEO at BRS.

He’s had a few problems to oversee: the cyber attack (might still not be resolved completely with the latest FID difficulties); flybmi suddenly giving up the ghost and with it the 5/6 aircraft BRS base; an increasing likelihood that the airport’s planning application coupled with a request to raise its 10 mppa planning cap will be very difficult to achieve.

With hindsight Robert Sinclair might have picked a good time to move on.
 

Airport press release today re electric vehicle charging points to be installed in multi-storey car park.

Bristol Airport gives drivers more spark with new EV charging zone
Created: 8th Aug 2019

LONDON, 8 August 2019: Bristol Airport has switched on the power for electric vehicle (EV) drivers with the installation of a ten-bay charging zone, along with the capability to extend in the future.

Bristol Airport gives drivers more spark with new EV charging zone

LONDON, 8 August 2019: Bristol Airport has switched on the power for electric vehicle (EV) drivers with the installation of a ten-bay charging zone, along with the capability to extend in the future.

The chargepoints are located in the airport’s new multi-storey car park. The installations are the first in a programme of upgrades across various airport locations, which will be designed to meet the needs of customers, staff and visitors. They are also a key part of Bristol Airport’s pledge to be carbon neutral by 2025, and net-zero by 2050.

The chargepoints are supported by a smart reporting system which allows Bristol Airport to monitor a number of metrics, including carbon dioxide savings, the amount of energy delivered and the number of charge cycles per day.

As part of the carbon neutral plans, Bristol Airport will also convert its own fleet to zero emissions. Future charge point installations will play an important part in this transition and Pod Point’s scalable system will enable efficient expansion in line with demand.

Paul Baker, Surface Access Strategy Manager, Bristol Airport, said: “We are delighted phase one of the project has been so successful and improves the facilities available to passengers. Pod Point chargepoints are simple and easy to use. Prior to arrival at Bristol Airport passengers will need to download a free Pod Point app and set up an account. This is our first step to Bristol Airport being EV driver friendly and we are already looking at other locations around the Airport to extend the number of Pod Points on site.”

For passengers who have parked in long stay or Silver Zone car parks, on contacting the Ground Transportation staff on site assistance will be arranged to access the charge points.
Pod Point is providing the airport with a fully managed service from site surveys through to installation and aftercare.

The chargepoints have been added to Pod Point’s public network and app.
 
The Airport has had a lot to say in the last few days about all things emmissions,weather it be airport vehicles or general public with charging points added.
 
The Airport has had a lot to say in the last few days about all things emmissions,weather it be airport vehicles or general public with charging points added.
The Airport has had a lot to say in the last few days about all things emmissions,weather it be airport vehicles or general public with charging points added.
All part of the attempt to try to win over some of those who object to the airport expansion on climate change grounds.
 
Took me 1 hour 38 minutes to get from my house in the Llanrumney part of Cardiff via Cardiff gate services for fuel to the beginning of duty free this morning. Security was a breeze. Departures is really busy though I have managed to find a quiet spot near the roof terrace.
 
Airport Website

I have just visited the airport website and noticed the fact and figures page has been removed from the news and media section again.

I have no confidence in it reappearing, it’s been stuck on May 2019 for months now and no attempt to rectify it has been made, even after contacting the airport and Jacqui Mills.

Another fail by the airports media team, they just don’t seem to be able to get a grip after last years IT failure.
 
Airport Website

I have just visited the airport website and noticed the fact and figures page has been removed from the news and media section again.

I have no confidence in it reappearing, it’s been stuck on May 2019 for months now and no attempt to rectify it has been made, even after contacting the airport and Jacqui Mills.

Another fail by the airports media team, they just don’t seem to be able to get a grip after last years IT failure.
From memory it was stuck on December 18 or January this year until the May figures suddenly appeared.

I'm certainly no IT expert but, speaking as a layman on the subject, would it really take 12 months to get everything back in proper running order again?

The minutes of the last consultative committe meeting held seven weeks ago are yet to appear on the airport website. They've often been slow in appearing and on more than one occasion I've sent an email to the committee asking the reason for the delay. They were honest enough to admit that it was a human failure.

I shan't bother contacting them this time. I want to see how long it takes to get the latest minutes onto the website.

In many ways the consultative committee minutes are more important than the passenger figures as most people other than those like us who are interested in the subject won't be too bothered. The DfT stipulates that airports must communicate openly with their local communities, and consultative committees are the recommend way of doing so.

If they are not publishing the minutes they are not complying with the DfT's guidelines. Having said that, the detail in the minutes seems to become sparser as the years go by with many items discussed at the meeting disposed of in the minutes by saying that committee members had received a written report.
 
Well with every month that goes by, my comments with news etc not forth coming are showing my thoughts and ringing true. Never been so bad with news etc from the airport..
 
Well with every month that goes by, my comments with news etc not forth coming are showing my thoughts and ringing true. Never been so bad with news etc from the airport..
They seem to be relatively active with press releases on their web site. The snag is there isn't much 'meaty' stuff to publicise.

The last 15 press releases going back to 7 July were about these subjects (in reverse chronological order):

1. Airport to be 100% renewable electricity
2. Campaign re disruptive behaviour
3. Brussels Airlines returns on the BRU route
4. Busy bank holiday anticipated
5. Electric vehicle power points at airport
6. New public transport initiative to Nailsea and Clevedon
7. Ryanair to launch Turin ski route
8. Penthalon competitors for championship at Bath to arrive via Bristol Airport
9. Bristol Airport climate change 'road map'.
10. Brussels route to return
11. Ryanair to launch Grenoble ski route
12. Airport staff raise money for air ambulance
13. easyJet announces Hurghada winter route
14. Bristol Airport hosted autonomous pod
15. Bristol Airport sponsors float at St Pauls Carnival
 

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