White Heather said:...............................The airport MD, John Parkin has said on a number of occasions however, that if passengers have complaints or something to say, he would rather they write to him than to a newspaper who then put their own spin on things anyway. He has always said he will respond and explain. Unfortunately it appears that there is some mistrust of Bridgepoint, so whatever is said, it seems likely that they will be accused of all talk and doing nowt.
I have drafted a letter to Mr Parkin which I will tidy up tomorrow and get off to him. It will be interesting (or not) to see how he responds. Baited breath!!!