White Heather
Elite Pro-Member
lbaspotter said:Somebody has just sent the following message to Thomas Cook on there Get satisfaction customer page this afternoon:
Source: http://customer-community.thomascoo...tm_medium=email&utm_source=reply_notification
Hi , Is there an update on wether Thomas Cook will be flying out of LBA in 2013 , Thanx
With-in minutes they replied with the following message:
Hi
We should have confirmation of these flights at the start of August.
Kind Regards
Paul
It looks a little more promising compared to there earlier replies last month that they sent to me.
Well its almost half way through August, and still no holidays available from LBA beyond November 2012, so yet again the dates given when the 2013 offering would be available from LBA turns out to be wide of the mark. The people working for Thomas Cook must really feel bad when they continually give out information (in good faith) that turns out to be incorrect. A perfect lesson in how not to keep your customers happy!