Luton Airport News

News articles about Luton Airport

LLA launches 2024 Greener Future Fund

LLA launches 2024 Greener Future Fund London Luton Airport (LLA) has launched its 2024 Greener Future Fund, inviting applications from local groups and organisations looking to support biodiversity and tackle carbon reduction through education and innovation projects. Piloted in 2023, the scheme invites applications for grants of up to £10,000 from organisations based, and working within, a five-mile radius of the airport. The fund will be managed on behalf of LLA by Bedfordshire & Luton Community Foundation (BLCF). Last year, grants totalling £90,000, partly funded through the airport’s existing Community Trust grant funding process, were awarded to 10 local projects, with more than 15,000 local people benefitting. Chosen...
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New No1 Lounge opens at London Luton Airport

New No1 Lounge opens at London Luton Airport London Luton Airport (LLA) has today opened the doors to a new lounge. The new No1 Lounge has capacity for 70 guests and offers a variety of seating options, from comfortable lounge chairs to quieter meeting spaces; while natural light filters through the lounge window spaces offering some airfield views. Operated by SwissportALD, a joint venture between Airport Dimensions and Swissport, the lounge will offer complimentary food and beverages, with a selection of premium beers, spirits, and wines served from a fully staffed bar, and culinary delights catering to different tastes, including cooked and continental breakfasts, and an afternoon menu with vegan and vegetarian options. The...
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Condé Nast readers vote LLA 'Best UK Airport'

Condé Nast readers vote LLA 'Best UK Airport' London Luton Airport (LLA) has been named as the UK’s best airport by readers of the prestigious Condé Nast Traveller magazine. The Readers’ Choice Awards launched in 1998 and are regarded as one of the most prestigious and coveted awards in the travel industry, providing readers with an opportunity to celebrate the world’s best hotels, resorts, countries, cities, islands, airlines, airports and cruises. Nominations are marked on various criteria, including service, food and atmosphere, with more than 240,000 people worldwide sharing their experiences. Having held the second-place spot for the last three years, LLA secured the first-place spot with a score of 80.78 out of 100, ahead of...
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London Luton tops table for ‘next-generation' aircraft

London Luton tops table for ‘next-generation' aircraft More flights at London Luton Airport (LLA) were operated using quieter, more fuel efficient “next generation” aircraft this summer compared to all other major European airports. Data gathered from aviation intelligence and data specialist RDC Aviation, shows that between April and August 2023, more than a third (33.5%) of all flights from LLA were operated using Airbus neo or Boeing Max variants, reducing emissions by up to 20%. This year has seen LLA working with its three largest airlines to double their next generation fleet averages operating at the airport. In April, Ryanair announced the addition of three new 737 8200 (MAX) aircraft to be based at LLA, while Wizz Air is...
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London Luton Airport to open two new lounges

London Luton Airport to open two new lounges London Luton Airport (LLA) has appointed No1 Lounges, part of Swissport ALD Holdings, to provide two exciting new airport lounge spaces at the airport. My Lounge will provide a laid back, inclusive loft-style space in which guests can choose whatever they would like to eat or drink including premium beers, wines and spirits from a self-service pantry. My Lounge will have a capacity of 155 seats and replace the current Aspire Lounge with an eventual complete refurbishment. No1 Lounge will offer passengers a premium, stylish pre-departure experience with flexibility and choice. Guests will be able to enjoy a variety of different seating styles, freshly prepared hot and cold dishes served...
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Luton Airport recognised for carbon management

Luton Airport recognised for carbon management London Luton Airport (LLA) has achieved Level 4 of the Airport Carbon Accreditation (ACA) scheme, becoming only the third major UK airport to achieve this level. The ACA scheme is a globally recognised carbon management programme, overseen by Airports Council International (ACI), that independently assesses and recognises efforts to manage and reduce airport carbon emissions. As a Level 4 accredited airport, LLA has demonstrated that it is ‘transforming its operations to achieve carbon reductions in line with global climate goals’. This achievement also highlights LLA’s commitment to working with key airport partners to reduce their emissions at the airport too. The Level 4 accreditation...
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London Luton Airport welcomes special arrival

London Luton Airport welcomes special arrival London Luton Airport (LLA) staff worked together to provide the warmest of welcomes to a very special ‘airport arrival’, after a pregnant passenger went into labour in the airport departure lounge. Rushing to the scene, members of the LLA Guest Experience, Security and Fire Service teams moved quickly to make the passenger comfortable and organise privacy screens, before delivering the baby in the departure lounge. Melanie Horwood, Guest Experience Manager at LLA, led the team’s effort to successfully deliver the baby, following advice provided by Megan Bryne, a call handler with the East of England Ambulance Service. The two were brought together at a ceremony held at the airport to...
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£30m investment for LLA passenger experience

£30m investment for LLA passenger experience London Luton Airport (LLA) has announced investment worth more than £30 million to enhance the passenger experience. It follows another successful summer, during which 3.3 million passengers passed through the terminal (1st July – 31st August), with four in five passengers rating their overall passenger experience as ‘very good’ or ‘excellent’*. LLA is embarking on the £8 million development of a new, flagship two-storey restaurant to replace the existing Frankie & Benny’s unit. Set to open next year, the restaurant will feature a striking mezzanine floor overlooking the LLA departure lounge and will accommodate up to 500 diners. The project signals the latest phase of an investment...
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London Luton Airport in customer service finals

London Luton Airport in customer service finals London Luton Airport (LLA) has been recognised for its commitment to delivering exceptional customer service to passengers, after being named as finalist in the 2023 UK Customer Experience Awards for the third year running. The annual awards, now in their fourteenth year, recognise organisations, teams and individuals who deliver groundbreaking customer service initiatives and best-in-class customer experience. LLA, alongside customer experience partner, Ethos Farm, is shortlisted in the category of Placing Customers at the Heart of Everything – Large B2C companies. Fellow finalists in the category include Fred Olsen Cruises, Octopus Energy, OVO Energy, St James Place and Utility...
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