White Heather
Elite Pro-Member
Yet there are some who would have us believe that LBA is worse than other airports. I had a similar experience recently at Heathrow Ternimal 1 where they had just 3 Immigration Desks working to cope with all terninal transfer passengers. After a night flight from Canada, standing in a queue is the last thng you need. In fact only 2 ended up working as 1 of the 3 ended up dealing with someone who had a passport issue, leaving a few hundred passengers trying to get through just 2 desks. Some had connections to flights just about to leave and after complaining they were fast tracked through - which meant they went from the back of the queue to the front! That kept on happening and the rest of us just stood there going nowhere!