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ITV's "Yorkshire Airport".....?

Tarn Spotter

Well-Known Member
Nov 5, 2012
957
93
I found the issue of the family with children not sat together interesting and one that was not really sorted on camera.
My children travelling with our grandchildren never book seats as they know the children must be seated with adults.
Yet every Ryanair flight (6 this year to date) all the members of the family have been sat rows apart and it has been left for cabin staff to sort out.
We have been effected the other way round travelling as a couple, we have taken our seats (paid for seat allocation), then to find a family with printed boarding cards with our seat numbers on, telling us were in the wrong seat. We were loaded by ambulift avoiding the gate check.
As our special assistance needs are marked on our boarding card and the computer system, it does show that the system to make changes is flawed as the programme showed.
 

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White Heather

Platinum Member
Jan 14, 2009
3,885
205
65
Leeds
My personal concern about this programme is that firstly, it was a great opportunity to showcase the airport - and sadly that opportunity has been missed to large extent. I had hoped it would be along the lines of the series about Heathrow, which provides a serious insight into the running of a large airport. This programme could have been similar but covering a medium sized regional airport instead.
Secondly, although I understand it is light hearted and can accept it as such (along the same lines as the programme series about the North Yorkshire Moors Railway, complete with brass band music and Yorkshire humour etc)., it is clear from the reaction of many people that they feel it presents the airport in a bad light, and whether they are right or wrong, over-reacting or not, the last thing that LBA needed was a negative reaction to the series. Lets face it, LBA, like most airports, need no help at all in upsetting people - they all seem to have the ability to do that by simply existing. Few organisations attract negative comment better than an airport, so further ammunition is not ideal.

The shame is that it was a chance to show the airport as a good airport, with good, professional staff, yet the programme has clearly been edited to portray it in a different light. At the beginning of the programme for instance, a pilot tells us that having a runway on top of a hill, which points in the wrong direction, means Leeds is no ordinary airport. We all know that, but so far, there has been no other reference to that at all - it is almost as though they put it in there at the beginning of each programme just to ensure that the programme starts with a negative comment from someone in the industry. Then our old CEO, who presumably signed up to this series, is seen telling the airport staff that the Yorkshire public are very loyal and (as he often said, and I am sure very much meant), they need to give Yorkshire an airport to be proud of. Unfortunately this programme appears to be doing the opposite judging by the comments on social media. This morning, even Stephanie Hirst on her BBC Radio Leeds show commented that the Yorkshire Airport programme was best not commented on when covering a topic about how many great TV programmes are made here in Yorkshire. I find it very sad really, speaking as someone who has fought long and hard for LBA to grow and succeed.

With that in mind I have written to LBA management to ask their views on this. I have not expressed my own views , simply asked if they were aware of the negative reaction to the programme, how the airport is portrayed, and I shall hopefully be asking what they can do now to repair any damage caused. I have had a response immediately this morning to advise that my email has been passed to the airport CEO and that he will be in touch.
 

hodgestuart

Active Member
Apr 10, 2015
124
43
LBA with it's poorly alignmened runway and 680ft elevation will always be a magnet for film crews to target whenever there are stormy conditions. The regular televisation of aircraft battling crosswinds at LBA again is not positive publicity.
 

rip

Member
Jan 28, 2009
71
18
LINCOLN
Re the Police TV programme mentioned, The police force in question was Thames Valley Police and it did make the force look at their procedures in investigating rape
 

Aviador

Administrator
Staff member
I've upgraded to support F4A!
Jan 12, 2009
13,007
323
HEAD OFFICE
I enjoyed tonight's programme. I thought Jonathan handled the cameras very well. The cameras didn't do Connor any favours once again but those padlocks do get stuck from time to time, I know that from first hand experience with them. He wasn't just acting up for the camera so it must have been hugely embarrassing for him.

Earlier this evening I read the Twitter comments on #Yorkshireairport and frankly I am appalled at some of the very personal comments I've read about some of the characters shown on "Yorkshire Airport". To imagine *they* see themselves as shining examples of jo-public. They should be ashamed if that is what airport staff have to contend with these days. If only we were all super-human like them.
 

AirBingley

Active Member
Oct 1, 2014
150
43
I had to pinch myself when I saw the arrivals area - it looked far more spacious than it is in reality! Chloe is an absolute star and if I ever got into a pickle at an airport I'd want her sorting things out for me! Loved the lady with the Dutch phrase book also! Overall it felt far better than some previous ones.
 

White Heather

Platinum Member
Jan 14, 2009
3,885
205
65
Leeds
I think Chloe can hold her head up high as in each episode she has shown professionalism and a can do attitude. As for Connor, I did wonder about his suitability as a security manager if he can't work a simple padlock and key, although I know from experience that they can be awkward. I have one identical to the one causing him problems last night. Perhaps he should arm himself with a can of WD40 in future.
More concerning to me was that in each of two programmes, when doing his 'security rounds' he is seemingly unable to get through duty free without trying on something smelly or sunglasses. Not a serious issue really except perhaps you are being filmed doing it on national TV.
 

Samishlol

New Member
May 25, 2018
6
3
27
Bristol
So before I made judgement on the programme Yorkshire Airport, I decided to allow it to run a couple of episodes as I didn't feel like one was enough to go on.

First of all I must say I am embarrassed to call it my local airport, it doesnt portray the airport in a good light at all. The manager who seen fixing the customer experience scores and saying love you down the radio is hardly professional, same for the guy who moved people's seats by their name and if he liked the name or not. It shows the airport as run by a couple of amateurs. The guys on the ramp was the only part of the second episode which was bearable to watch.

Swissport and the team of LBA have truly let the airport down, made it out to be a clown airport. I can see why jet2 decided not to be involved in the filming and i can hardly blame them.

What's more frustrating for me is I used to work at the airport and it was nothing like this, it's like the normal everyday staff who actually keep the operation running smoothly have been replaced by wannabe celebs whom are more like the class clown.

I've been trailing through Twitter on the Yorkshire Airport hashtag and a lot people are saying it making them think twice before travelling from LBA and will be choosing DSA or MAN to fly from instead.

Now I know some on here might not agree with what I say, and that's fine, were all entitled to our opinions, but I just feel like this has done the airport more harm than good.
It's funny to watch but I wouldn't travel from this airport due to how they perform their jobs.
Nathan the duty manager is an embarrassment. His attitude and lack of professionalism are cringeworthy. The Swissport ramp operatives were the only positive in my opinion.
The same could also be said for Nathan the security manager.
 

White Heather

Platinum Member
Jan 14, 2009
3,885
205
65
Leeds
It's funny to watch but I wouldn't travel from this airport due to how they perform their jobs.
The same could also be said for Nathan the security manager.
Don't let this programme sway your thinking about using the airport. What is shown on the TV is not indicative of how the staff are, or how they do their jobs. I know for a fact that the vast majority of staff are very hard working and professional, and management certainly demand that. This programme series was always intended to be light hearted, and has been edited to make it appear that way.
 

Jetchaser

New Member
Feb 4, 2009
8
3
My personal concern about this programme is that firstly, it was a great opportunity to showcase the airport - and sadly that opportunity has been missed to large extent. I had hoped it would be along the lines of the series about Heathrow, which provides a serious insight into the running of a large airport. This programme could have been similar but covering a medium sized regional airport instead.
Secondly, although I understand it is light hearted and can accept it as such (along the same lines as the programme series about the North Yorkshire Moors Railway, complete with brass band music and Yorkshire humour etc)., it is clear from the reaction of many people that they feel it presents the airport in a bad light, and whether they are right or wrong, over-reacting or not, the last thing that LBA needed was a negative reaction to the series. Lets face it, LBA, like most airports, need no help at all in upsetting people - they all seem to have the ability to do that by simply existing. Few organisations attract negative comment better than an airport, so further ammunition is not ideal.

The shame is that it was a chance to show the airport as a good airport, with good, professional staff, yet the programme has clearly been edited to portray it in a different light. At the beginning of the programme for instance, a pilot tells us that having a runway on top of a hill, which points in the wrong direction, means Leeds is no ordinary airport. We all know that, but so far, there has been no other reference to that at all - it is almost as though they put it in there at the beginning of each programme just to ensure that the programme starts with a negative comment from someone in the industry. Then our old CEO, who presumably signed up to this series, is seen telling the airport staff that the Yorkshire public are very loyal and (as he often said, and I am sure very much meant), they need to give Yorkshire an airport to be proud of. Unfortunately this programme appears to be doing the opposite judging by the comments on social media. This morning, even Stephanie Hirst on her BBC Radio Leeds show commented that the Yorkshire Airport programme was best not commented on when covering a topic about how many great TV programmes are made here in Yorkshire. I find it very sad really, speaking as someone who has fought long and hard for LBA to grow and succeed.

With that in mind I have written to LBA management to ask their views on this. I have not expressed my own views , simply asked if they were aware of the negative reaction to the programme, how the airport is portrayed, and I shall hopefully be asking what they can do now to repair any damage caused. I have had a response immediately this morning to advise that my email has been passed to the airport CEO and that he will be in touch.
Totally agree with everything you say Heather. Last nights episode just demonstrated what I was saying about putting the airport in a very bad light. The fact that a security Manager walked around trying on all the goods for sale rather than doing his job and then can't lock the padlock was unbelievable and again being with friends watching the programme, they said to me "who the hell employed and trained these people. It is making a complete and utter mockery of the airport, its staff and worse still the management for poor training"
 

fight2win

Active Member
Mar 10, 2018
137
43
39
baildon
www.easydrive-yorkshire.co.uk
what a joke of a program it is, but then again jokes are suppose to be funny and this aint, It does not put much confidence into flying from LBA when the opening scene shows aircraft attempting sideways crosswind landings, airside staff pissing around playing games under the BA a319 and most other staff members not capibile of doing their jobs!
Im aware the program is for a mainstream audience but I so wish it could of been abit more serious, for example it could of followed airport management looking to secure a new airline or route, perhaps something interesting within atc, future plans to expand the terminal because the general public are aware of how small LBAs terminal is, Its such a shame this crap been put out on tv. who remembers those airport programmes from the early 90s that were live from Gatwick. they had a more indepth look at the airport and its operation. I loved them progs as they were so interesting!
 

xboy999

Active Member
Jan 18, 2009
74
43
I agree that it is a bit disappointing that the approach hasn’t been more balanced, but most people at my work have been far less bothered than we are on this site. They see any airport as a means to an end and as long as they can have a pint, visit duty free etc they’re not bothered. The style of the programme follows the reality tv theme which makes personalities out of ordinary people and they’re encouraged to play up to the camera. I’m certain all these people are qualified, competent and assets to the airport; it’s just a shame that for some this doesn’t always come across. However regardless of the potential damage of this programme, LBA continues to be a success and provide vital services to the region
 

Bigman

Platinum Member
Jan 14, 2009
1,545
113
It's the Muppet Show, with your very special guest stars....the Chuckle Brothers. The hardware shop on Yeadon High Street will sell good padlocks no doubt!!
 

Jetchaser

New Member
Feb 4, 2009
8
3
what a slating the Yorkshire Post gave of the programme and how it shows LBA in a truly shocking light, and the comments from readers certainly didnt help either. so utterly embarrassing and damaging...for goodness sake, when will the airport realise it needs to move quickly with the developments of the terminal, link road and parkway station to help to build its profile, because after this series, it certainly needs it
 

rmac

Platinum Member
Jan 14, 2009
325
143
I wonder if the LBA management were able to view the first episode before it was broadcast and then had a chance to comment on the content, etc with a view to making their own observations that would influence the next episode. Or if they were totally unhappy with the programme then had the opportunity to cancel it? The airport historically has a poor reputation despite all the great changes in recent years so this type of programme does nothing to address this problem. It seems Jet2 didn't want to be involved but it must disappoint them too to see the airport in this light, maybe (probably) LBA maybe should have done the same.
 

yorkguy

Member
Dec 2, 2011
83
18
Agree that this is a poor programme which attempts to view the airport in a comedic light. However, of those people in the LBA catchment within the very low viewing figures, it really isn’t seriously going to affect their decision whether or not to use the airport. People will still be driven primarily by flight availability, timings, price, etc. They won’t be influenced by the fact that the general manager comes of as a bit of a plonker, and that a bit of a camp lad in security can’t work a lock
 

airforced

Well-Known Member
May 5, 2010
515
63
North Yorkshire
I wonder if the LBA management were able to view the first episode before it was broadcast and then had a chance to comment on the content, etc with a view to making their own observations that would influence the next episode. Or if they were totally unhappy with the programme then had the opportunity to cancel it? The airport historically has a poor reputation despite all the great changes in recent years so this type of programme does nothing to address this problem. It seems Jet2 didn't want to be involved but it must disappoint them too to see the airport in this light, maybe (probably) LBA maybe should have done the same.
It would be unheard of for a television company not to write into an agreement with anyone being filmed for a TV series for ANY editorial involvement after the filming has finished. I doubt that LBA would have had the opportunity to even comment. I quite understand the reasons for this. Any TV company would insist (in writing) that they retain FULL editorial discretion post filming. Imagine the potential consequences of not including such a clause!

More fool LBA for allowing access in the first place and well done Jet2 for not getting involved in what would only be some sort of tacky programme that wouldn't do anyone any favours.
 

paully

Well-Known Member
Jan 22, 2018
341
93
67
Dewsbury
It would be unheard of for a television company not to write into an agreement with anyone being filmed for a TV series for ANY editorial involvement after the filming has finished. I doubt that LBA would have had the opportunity to even comment. I quite understand the reasons for this. Any TV company would insist (in writing) that they retain FULL editorial discretion post filming. Imagine the potential consequences of not including such a clause!

More fool LBA for allowing access in the first place and well done Jet2 for not getting involved in what would only be some sort of tacky programme that wouldn't do anyone any favours.
It seems likely that Jet2 were approached, but on hearing of this sort of `clause` gave it very short shrift...They after all, are very astute. Sadly, the then airport management were hapless and fell for it. The results are all too easily seen. Just praying for the end to come!!
 

Seasider

Premium Member
I've upgraded to support F4A!
Jan 16, 2009
1,740
243
East Coast
Agree that this is a poor programme which attempts to view the airport in a comedic light. However, of those people in the LBA catchment within the very low viewing figures, it really isn’t seriously going to affect their decision whether or not to use the airport. People will still be driven primarily by flight availability, timings, price, etc. They won’t be influenced by the fact that the general manager comes of as a bit of a plonker, and that a bit of a camp lad in security can’t work a lock
I agree with the above comments, we are being too critical of the effect it will have on the travelling public. Does anyone know of someone who has cancelled a holiday/flight from LBA? Do we have evidence of anyone who has searched for a holiday and said "any airport except LBA"?
A friend of mine flew from LBA and vowed never to fly again from there. Six months later, he was talking of going on holiday and guess where he was flying from - LBA. When reminded he said he would never use LBA again, he said "well, it's not a bad airport and I got a good deal"
 

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