An abbreviated copy and paste
OAN 035/2020 – TERMINAL 1 CONSOLIDATION
OAN REF:- 035/2020 DATE OF ISSUE:- 24/03/20 EFFECTIVE DATE:- 25/03/20 EXPIRY DATE:- Until further notice
1.0 BACKGROUND
• Like all airports across the world, Manchester Airport has experienced a significant fall in passenger volumes as a result of the Covid-19 pandemic
• Given the reduction in departing and arriving flights, and the likelihood traffic will decline further, we have taken the decision to work towards operating from a single terminal
• This will happen at 00.01 Wednesday 25th March and all flights that were due to depart from Terminal Two (T2) and Terminal Three (T3), will now do so from Terminal One
• This will allow us to run a more streamlined and efficient operation whilst we experience a decrease in passenger numbers
• We have chosen Terminal One as it can sufficiently handle our projected capacity for the coming weeks in terms of stand availability and terminal capacity
2.0 OVERVIEW
2.1 Terminal One (T1) will operate as is today with a few exceptions highlighted below:
2.2 Check-in Passengers will check in on Level 5 of T1, at Departures A. Check-in desk allocation will be produced on a daily basis and sent to the usual check-in distribution lists by 16.00 the day prior by the Customer Liaison Manager (CLM).
2.3 Ticket Desks Airlines moving from T2 / T3 will use their ground handlers ticket desk unless told otherwise.
2.4 Security All passengers will be processed through ‘Security A’ in Departures A of T1.
2.5 Staff Security Security access for colleagues will be available through the T1 service yard and ‘Security A, Departures A of T1. Colleagues should access Security A via the special assistance channel on the left of the hall, next to Check-in desk 1 (and not main security – this is for passengers only).
2.6 Airfield Security As of 21.00 on Wednesday 25th March, North Gate will close, leaving West Gate as the only airfield security access point.
2.7 Domestic departures Domestic passengers will depart from Gates 16-19 (along the Southern Front and the former Gates 1 and 3) which will be accessed via a new passenger route from the T1 Departure lounge which will be signposted by the side of the lounges. Gate 1 will be renamed 19A and Gate 3 will be renamed Gates 19 B and C. (Stand 5 is shut due to existing project works).
2.8 Domestic arrivals Domestic arrivals will be routed through Southern front and follow the usual T3 domestic arrival journey. Passengers will then be routed around to T1 for pick up / onward travel.
2.9 CTA arrivals For any flight arriving from a CTA location (Channel Islands, IOM, ROI), passengers will be bussed to the CTA channel, adjacent to carousel 6 in T1 baggage reclaim.
2.10 Transfers Transfer passengers and their baggage will be required to ‘land’ at Manchester and clear immigration and collect their luggage before connecting to their onward flight.