Tarn Spotter
Well-Known Member
- Nov 5, 2012
- 937
- 113
The need of a covered walkway and a covered area to exit the vehicle are essential , if paying the £3 gets these items in the near future, its worth paying every penny of this fee. Its no fun being exposed to the elements, especially in high winds and driving rain, when even the best golf umbrellas are useless in protecting the wheelchair user. In high wind the short walk to the terminal takes me at least 20 minutes as I need a two minute rest every 15 yards, no seats and no protection from the weather. In bad weather, both myself and my OH wonder if its worth the stress of this small part of our holiday as we reach the terminal, soaked, cold, exhausted, heart meters in the red etc.I think you will find that most blue badge holders would prefer not to have to pay the full £3 to use the drop off zone. Lets face it - those people without any disabilities have a choice whether or not to use the free drop off zone. Those with disabilities might not have that choice, so a reduction in charges seems reasonable.
We have often used up our first 30 minutes in the car park waiting hopefully for a break in the weather, once this year we sat over an hour in the hope of a gap in the weather as the parking charges clock increased.
I hope soon we will get a covered walkway and a covered area to alight the car, we now have a disabled passenger collection area air side in the terminal , we need one arrival side as well, the position of the counter in Hall A is useless if using Hall B.
I bet if LBA management employed a secret shopper type disabled customer to go through the airport at peak times they would be shocked at the treatment. Certainly when the alterations on in spring, I wondered if any one of management had a grasp of the needs of disabled passengers, we arrived on the first days use of the new gate 10 to be advised the access route wheel chair friendly, within a 50 yard walk two steps, yet one minute before the special assistance guy told the route acceptable for a wheel chair, in the end we had to be taken outside in the rain and walked down to gate 10.
I have to say the special assistance staff at LBA are wonderful and both sides can smile about the situations we have found ourselves in, however, these situations should not happen