Airport Experience (Reviews & Opinions)

[SNOWMAN]

hi offint
thanks for the info re the 1432 lounge,i had talked two family members into trying the lounge,now i will pass the info on to them.
with thanks
sm1

 

[LBAYORKIE]

Im going to SIN on BA over LHR. Do we know which lounge BA business class pax are using?

 

[AirBingley]

Im going to SIN on BA over LHR. Do we know which lounge BA business class pax are using?

Last time I travelled it was meant to be the 'middle' one but unfortunately it was full so we were directed to the main lounge!

 

[KARFA]

Im going to SIN on BA over LHR. Do we know which lounge BA business class pax are using?

White Rose Suite - both KL and BA use that one. It can be busy sometimes but I haven't been directed to another lounge before.

 

[KARFA]

Im going to SIN on BA over LHR. Do we know which lounge BA business class pax are using?

sorry if you know all this already - when you get to T5 domestic arrival gates are at the north end of T5A and it is a simple bp scan with no security before heading up the escalator to the airside departures area. If you arrive on a remote stand you will be bussed to the domestic entrance on the ground floor under A2, go upstairs and then along the corridor about 100m to the same bp scan point.

As a J passenger you will have access to the galleries club lounges so there is one at each end of T5A, south GC is bigger. You can also use the GC in T5B which is quieter. If you do go to T5B use the transit to get there but if you have to come back to A go to -4 and walk back and don't go back to the transit. From B to C you can take the transit. The transit from T5B will only take you to T5C and then swaps to the arrivals stream bringing passengers back to arrivals.

If you are on the A380 that will be from a C gate, although there is a small possibility it could be bussed from A10 (the A380s are rarely bussed tho). If on the 777 that is likely to be B or C gate or possibly A18, or again possibly bussed from A10.

 

[LBAYORKIE]

Thanks, that's really useful info. Scheduled to be an A380 going out and coming back (from KUL) a 787- serviceability issues notwithstanding!

 

[KARFA]

Thanks, that's really useful info. Scheduled to be an A380 going out and coming back (from KUL) a 787- serviceability issues notwithstanding!

You should be fine with that. I don’t see the KUL route affected much with the 787 issues. It is usually LAX and DOH that seem to be getting cancelled.

The 787 is a nice way to travel, did that trip last year and certainly felt much better after the flight.

 

[KARFA]

Use of Priority Pass is always subject to capacity on the day, I don't think you can pre-book with PP anywhere so LBA aren't doing anything different here.

 

[KARFA]

It’s thier attitude I don’t like......they seem to forget without passengers they wouldn’t have a job.

What attitude are you referring to? That they didn't provide you access to the WRS and you disagree the WRS was busy at the time?

The email is correct, you can't pre-book lounges anywhere with PP - I am not sure what else they could say. Unfortunately it is always the case that access is subject to availability and this does seem to be a growing issue (EDIT: and I mean globally not just at LBA) when people are turned away on the day when it comes to trying to use PP. This is very much an issue to take up with PP though.

I have used the lounges many times at LBA since it has opened earlier this year and at least based on my experience I haven't experienced any bad attitude from the staff yet.

 

[paully]

I`ll just keep on using the cheap seats and leave my hard earned in my pocket

 

[SNOWMAN]

spoken like a true yorkshire man.

 

[White Heather]

By the time I have got through check in and then through security and then through the shops airside, it is usually less than an hour before boarding, so seems pointless paying out to sit in the lounge. For that money I would expect to spend several hours in there! The one plus for me is actually being able to see the airfield - a pleasure denied the vast majority.

 

[SNOWMAN]

nothing changes then.

 

[Tarn Spotter]

At least with the new extension, we wont have to go upstairs for passport control, we remain on the ground floor until we exit.

 

[paully]

We often hear, or used to, from the estimable Mr Laws all about what LBA is going to achieve etc etc and it may come to fruition. However in the meantime they seem unable to get things like the escalator to work consistently. Its the little things that make life bearable.

 

[oldendays]

I hope David Laws has bigger fish to fry than escalators (yes, they should be working and that responsibility is Terminal Management). However, as LBA, once again seems to be losing rather than gaining services, Jet2 notwithstanding, perhaps he hasn't.

 

[White Heather]

Came back into LBA yesterday and again the escalator was out of order which is very annoying and not for the first time.

Depending on which escalator you are talking about, one of them is regularly switched off for H&S reasons, not because it is broken. This is very much to the annoyance of LBA management too, but they can't do much other than build a new arrivals terminal, which they are doing. It is switched off when customers are queuing back towards it from immigration to avoid people being piled into the back of the queue as they reach the top. Of course at this time of year you wouldn't expect a queue, so you would expect it not to be switched off!

 

[Aviador]

When you get off the bus WH its the first escalator that takes you up to immigration....No queues.
I have experienced it out of order on numerous ovcasions.

It is a question that's been asked before @Offint Unless the procedure has changed it required a member of the airport company there to oversee it's use. If a member of the airport authority isn't available then they can't use it.

 

[paully]

It is a question that's been asked before @Offint Unless the procedure has changed it required a member of the airport company there to oversee it's use. If a member of the airport authority isn't available then they can't use it.

Seriously???..that ridiculous. These escalators are in everyday use in public spaces without such intense supervision. If mass transit systems and shopping centres can use it unsupervised so can LBA..

 

[Aviador]

Seriously???..that ridiculous. These escalators are in everyday use in public spaces without such intense supervision. If mass transit systems and shopping centres can use it unsupervised so can LBA..

No, it's not ridiculous. There are doors on the first floor as part of controlled access to immigration and if these doors are closed for any reason then it risks a serious accident with passengers using the escalator. I can't answer why the airport authority staff can't always be present.