Qatar Airways celebrates First Anniversary at Cardiff Airport

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Qatar Airways celebrates First Anniversary at Cardiff Airport Qatar Airways, the multiple-award-winning airline, is celebrating its first anniversary connecting business and leisure customers from Cardiff Airport with destinations around the world. Over the past year, the airline’s regular service to Doha has been part of the seven per cent jump in overall passenger numbers from Cardiff. Some of the most popular network destinations include Qatar, Thailand, Malaysia, Hong Kong and Sri Lanka. In celebration of its first anniversary, the Qatar Airways staff surprised lucky passengers with...
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Cardiff Airport reaches 1.6 million passengers

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Cardiff Airport reaches 1.6 million passengers The end of April 2019 marked an important milestone for Wales’ national airport in terms of passenger growth. Over the last 12 months, more than 1.6 million passengers have flown through Cardiff Airport, reflecting an increase of 7% versus 2018. This is the busiest year since 2009. Passenger growth for the month of April was up 20% versus the same month last year, with Cardiff Airport welcoming 126,399 total passengers, reflecting the Airport’s position as not only a point of departure, but also as a key international gateway for visitors to...
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Manchester Airport signs up to Tap Water Refill Scheme
  • Passenger Experience
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Airport signs up to Tap Water Refill Scheme Passengers flying in and out of Manchester Airport can now refill their water bottles free of charge at any of its bars, cafes and restaurants. The UK’s third largest airport has signed up to a scheme called Refill, a national City to Sea initiative backed by local water company, United Utilities. It means passengers can refill their water bottles at any of the 33 outlets across the airport’s three terminals. This is in addition to water fountains that are already located in both arrivals and the departure lounges. With 7.7 billion plastic...
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New TUI flights and holidays take off from Cardiff Airport

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New TUI flights and holidays take off from Cardiff Airport TUI, the UK’s largest holiday company, has today celebrated its first flights for summer to three new destinations for 2019 from Cardiff Airport. Holidaymakers from Wales boarded the first flight to Naples (Italy) today with Dubrovnik (Croatia) and Hurghada (Egypt) flights taking off later in the week, so customers can also now enjoy the popular destination of Croatia plus the resurgence of Egypt with these new flights from Cardiff Airport. Flights to Naples have been added to support the new homeport for the cruise ship Marella...
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Roger Lewis announces plan to step down as Chairman of Cardiff Airport

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Roger Lewis announces plan to step down as Chairman of Cardiff Airport After a hugely successful four year tenure, Roger Lewis has announced his plan to step down as Chairman of Cardiff Airport on 31st October 2019. Mr Lewis will take up a new Welsh Government role as President of Amgueddfa Cymru - National Museum Wales, a family of seven museums located throughout Wales. Reflecting on what has been a transformational period for Cardiff Airport, Roger Lewis has played a pioneering role at a strategic level and chaired the Cardiff Airport Board of Directors since he was...
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New restaurant featuring local produce opens in Newcastle Airport departure lounge

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New restaurant featuring local produce opens in Newcastle Airport departure lounge A brand-new restaurant which showcases produce from North East-based suppliers and takes inspiration from regional favourites has opened in Newcastle Airport. Passengers will now be able to enjoy locally-sourced dishes and relax with a regionally-distilled drink at the new ‘Quaystone Bar and Kitchen’ before jetting off on their travels. The Quaystone Bar and Kitchen menu features a variety of traditional dishes, including pizzas, pasta and sharing platters, as well as a selection of dishes that are being...
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Birmingham Airport's Self Service Bag Drop reaches one millionth passenger milestone

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Birmingham Airport has welcomed the one millionth passenger to use the Self-Service Bag Drop (SSBD) – automated self-service bag drop technology officially launched across the airport in January 2018. Designed to reduce passenger check in times, SSBD allows passengers to print bag tags and boarding passes and inject their bag into the baggage system using a simple, customer friendly user interface. The SSBD service has decreased queue times while increasing customer satisfaction and providing an improved customer experience. SSBD allows staff to support passengers who might need...
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KLM adds an extra 10,000 seats for summer 2019 from Bristol Airport

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KLM has added 10,000 additional seats between Bristol and Amsterdam this summer, commencing Monday 24 June. The extra capacity will be provided by upgrading the aircraft operating on the weekday service to a Boeing 737 aircraft, providing an additional 32 seats per flight. KLM currently operates four daily flights to Amsterdam from Bristol and the introduction of the Boeing 737 jet service will increase the overall seat capacity by 6.2% compared to the same period last summer. The extra capacity will create new opportunities for customers to visit the stunning city of Amsterdam for a...
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Bristol Airport litter pickers in local community spring clean-up

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On Friday 12 April volunteers from the Bristol Airport team completed a litter pick of local roads and public areas neighbouring the Airport. Staff took a couple of hours out from their normal day jobs to clear litter from around the perimeter of the 196 hectare site. Teams from Planning, Development, Terminal Operations, Marketing, Finance, Engineering, Maintenance, Ground Transportation, Motor Transport and others joined forces and collected over 30 bags of waste. Some of the more unusual items included old wellington boots, towels, and even tyres were found on the grass verges and in...
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Fendi opens its first Heathrow Terminal 3 boutique

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FENDI is pleased to announce the opening of it’s first boutique at Heathrow’s Terminal 3. The new boutique will be the second Heathrow retail opening for FENDI, following Terminal 4 in 2018. FENDI is renowned for its tradition, creativity and historically-acclaimed craftsmanship, and these core values are captured in the new boutique’s concept with a contemporary twist. The artistic passion of FENDI is expressed through the boutique’s details and materials, characterised by a luxurious feel. The design concept features the signature style of ivory limestone detailing featuring multiple...
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Edinburgh PRM call point upgrade
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  • Aviador
  • 2,267
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Edinburgh PRM call point upgrade Video technology has been installed in new call points at Edinburgh Airport to provide better contact between Passengers with Reduced Mobility (PRM) and staff upon arrival. The 17 points have been upgraded to include video technology and hearing loops, with the points directly connecting to the PRM control room so passengers can speak to staff. A total of £425,000 has been invested in the points which are in critical locations such as the Long Stay Car Park, the drop-off area, coach park and tram stop. It follows direct feedback from PRM passengers and...
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Flybe gears up for a busy Easter at Cardiff
  • Aviation Industry
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Flybe gears up for a busy Easter at Cardiff Operating 122 flights over extended six-day weekend 14 routes in total Busiest routes include Dublin and Edinburgh Flybe, Europe’s largest regional airline, is gearing up for a busy six-day Easter holiday period (Thursday 18th April – Tuesday 23rd April 2019 inc) from Cardiff Airport when it will operate a total of 122 flights across 14 UK regional and European routes. Dublin and Edinburgh will be particularly busy routes, with the added frequency to Dublin now offering up to 15 flights a week to the Irish capital. This also gives additional...
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Continued passenger growth at Cardiff Airport

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Continued passenger growth at Cardiff Airport In what has been an exciting twelve months at Wales’ national airport, the 2018/19 financial year has ended with a 7% increase in passenger growth. The number of customers flying through Cardiff Airport now stands at more than 1,588 million over the rolling year. On 1st May 2018 Qatar Airways began operating a regular service to Doha, Qatar. This direct flight to the Middle East offers customers from Wales and south west England the opportunity to travel onwards to destinations including Australia, New Zealand, Africa and Asia from Cardiff...
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Heathrow’s passenger numbers rise despite Brexit uncertainty

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Heathrow’s passenger numbers rise despite Brexit uncertainty Over 6.5 million passengers travelling through the UK’s only hub airport, ringing in the 29th consecutive month of record growth for the airport. Notable spikes in the previous month were St Patricks and Mother’s Day, attitudes towards travel remain strong despite ongoing uncertainty around Brexit’. Africa performed especially well over the past month, increasing by 6.2% compared to the same time last year. Domestic connections also saw a slight uplift (+0.2%) with British Airways launching its 2nd service to Inverness and...
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Cardiff predicting "eggcellent" Easter
  • Passenger Experience
  • Jerry
  • 1,435
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An Egg-cellent Easter Holidays at Cardiff Airport As school prepare to break up for Easter Holidays in Wales, Cardiff Airport is preparing to welcome over 61,000 egg-cited customers - 15%* more than last year – and that’s no yolk. This crackin’ news follows a busy first couple of weeks of the summer season – with the launch of two new routes with Ryanair to Barcelona and Malta and flights to Enfidha, Tunisia with Thomas Cook, one of ten summer routes operating on a larger A321 aircraft. Qatar Airways – which was recently awarded ‘Best Regional Airline’ (Middle East)...
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New investment to improve passenger experience at Leeds Bradford Airport
  • Construction and Development
  • Aviador
  • 1,558
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Aviation Minister welcomes new investment to improve passenger experience at Leeds Bradford Airport Major progress has been made on a project to improve the passenger experience at Leeds Bradford Airport, the Aviation Minister saw first-hand on a visit on Monday 8 April. At Leeds Bradford Airport, Aviation Minister Liz Sugg saw construction begin on a major extension to the main airport terminal building, the airport’s biggest investment to date. The extension will significantly improve travel experiences for passengers, including larger immigration and baggage reclaim areas, better...
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Gatwick set for summer with ten brand new routes
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  • Aviador
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Gatwick set for summer with ten brand new routes Ten brand new routes set to start from Gatwick this summer season, plus airport reveals the summer destinations most desired by UK passengers Nearly 17 million passenger seats departing from Gatwick this summer Meanwhile, this Easter weekend, half a million passengers (550,000) will be travelling through Gatwick (+5.1% on 2018) London Gatwick today reveals the summer travelling trends of UK holidaymakers and this summer’s fastest-growing destinations. Long-haul destinations making the top ten fastest-growing list from Gatwick include Doha...
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Bristol Airport showcasing the South West at global route development conference
  • Aviation Industry
  • Aviador
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Bristol Airport showcasing the South West at global route development conference A team from Bristol Airport is promoting the South West at the World Route Development Conference in Hannover, Germany this week (8 – 10 April 2019). The conference provides an annual opportunity for the world’s top airlines and airports to explore potential new route opportunities. Key criteria when considering new services are the economic strength of the region an airport serves and its potential to attract inbound tourists. Meetings with airlines from around the world are arranged over the course of the...
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Thomas Cook Airlines base larger aircraft at Cardiff Airport
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Thomas Cook Airlines base larger aircraft at Cardiff Airport Thomas Cook Airlines has introduced an A321 aircraft at Cardiff Airport, replacing the existing A320 aircraft and marked the earlier start to its summer season with flights to Enfidha, Tunisia. The larger A321 will be based at the Airport and means that over 170,000 seats are now on sale from Cardiff, a 25% increase on capacity from the Airport in 2018. With 11 flights a week from Cardiff in the spring, increasing to 14 in the summer, Thomas Cook Airlines fly to ten destinations from Cardiff including Turkey, Tunisia, Majorca...
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Day trip to Berlin from Cardiff Airport using both Flybe and KLM.

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Yesterday i used Cardiff to do a day trip to Berlin to do some plane spotting at Tegel airport. My flight from Cardiff was at 10.10 with Flybe on an E175. I got to the airport about 08.45 which was a bit later than i thought i would be arriving as i got stuck in traffic on the A4232 on the way to the airport. I'd already checked in online and i was hand luggage only so i was able to head straight to security but i did notice how busy in general the check in area was. Security was pretty quick with the new machines better than the old ones and i believe making the whole thing quicker and 2...
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WOW Air ceases operation leaving thousands stranded

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Icelandic Airline WOW Air has ceased operations leaving thousands of passengers stranded after the airline failed to secure backing from investors. Passengers have been advised to seek alternative arrangements to get to their destinations. Passengers who bought their ticket from a European travel agent (within the European Economic Area) as a part of a package tour (a package which includes flights and accommodation or other services) are protected by the Package Travel Directive. Those passengers are advised to contact their travel agent to arrange an alternative flight. Passengers who...
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Britain beats global competition as Heathrow Terminal 5 named “World’s Best”

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Britain beats global competition as Heathrow Terminal 5 named “World’s Best” Heathrow Terminal 5 is the “passengers’ pick”, topping list of the world’s best airport terminals at the annual Skytrax Awards Heathrow Terminal 2 also made it into the top five globally, coming in at number four ahead of Dubai’s Terminal 3 and Singapore Changi’s Terminal 4 Heathrow ranked among the world’s top 10 airports overall and won “Best airport in Western Europe” and “World’s Best Airport Shopping” Awards follow year of record-breaking passenger numbers and significant investment in facilities Britain...
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5th UK Airport for Leeds based Arrow Cars

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Newcastle Airport announce new partnership with taxi firm Newcastle International Airport has announced a brand new partnership with a premium taxi firm. From May 2019, Arrow Cars will become the official taxi service provider for passengers going to and from the front of the North East’s largest airport - and they have already commenced recruitment of over 100 drivers from the region. The national taxi firm will be providing a high-quality and value-for-money service which gives travellers the option to pre-book online or over the phone. A brand new Arrow Cars booking office will be...
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Oman climbs to first place in one of Heathrow’s greenest years yet

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Oman climbs to first place in one of Heathrow’s greenest years yet Oman Air claims first place in Heathrow’s latest “Fly Quiet and Green” league table, securing its place amongst Heathrow’s most sustainable airlines One year after increasing environmental pricing incentives – which reward airlines for flying their greenest and quietest planes at Heathrow –more 787 Dreamliners and A350s are being brought to the UK’s only hub airport, than ever before The airport recently completed its Airspace and Future Operations consultation inviting the public to help shape future airspace with...
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Half-term getaway helps London Stansted fly in February
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Half-term getaway helps London Stansted fly in February London Stansted saw over 1.87 million passengers pass through the airport in February, an increase of 8.2 per cent over the same month in 2018. The growth in passenger numbers was boosted by the school half-term holidays with many families heading to the ski slopes of France and Italy, or jetting off to catch some winter sun with destinations including Dubai, Tenerife and Barcelona recording the strongest growth in the month. The moving annual total for the 12 months ending February 2019 was up 8.6 per cent on the previous year...
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Atkins appointed as lead designer and project manager for Birmingham Airport terminal transformation

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Atkins appointed as lead designer and project manager for Birmingham Airport terminal transformation March 2019, Cannes, France – Atkins, a member of the SNC-Lavalin Group, has been appointed to a series of contracts at Birmingham Airport to manage the upgrade and extension of the airport terminals, and to oversee the airfield reconfiguration, as part the airport’s Master Plan to provide a sustainable future for air transport in the Midlands. The announcement, made at the MIPIM* conference in Cannes, today (Wednesday 13th), outlines how, over the next five years, Atkins will assist...
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Bristol Airport’s vote of confidence in ICTS UK & Ireland

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Bristol Airport’s vote of confidence in ICTS UK & Ireland Bristol Airport has re-appointed ICTS UK & Ireland as its Security partner, responsible for the provision of security services at the Airport. “We are absolutely delighted to continue our long-standing partnership with Bristol Airport. We have supported the Airport through its business growth and significant expansion during the last few years and celebrate their 2018 record passenger numbers which reached over 8.6 million. ICTS is fully committed to delivering the very best service to Bristol Airport and its passengers. We are...
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CAA Grounds Boeing 737-MAX amid safety concerns
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  • Passenger Experience
  • Aviador
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CAA Grounds Boeing 737-MAX amid safety concerns A spokesperson for the UK Civil Aviation Authority said: "Our thoughts go out to everyone affected by the tragic incident in Ethiopia on Sunday. "The UK Civil Aviation Authority has been closely monitoring the situation, however, as we do not currently have sufficient information from the flight data recorder we have, as a precautionary measure, issued instructions to stop any commercial passenger flights from any operator arriving, departing or overflying UK airspace. "The UK Civil Aviation Authority's safety directive will be in place...
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International Women's Day at Birmingham Airport

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International Women's Day at Birmingham Airport Birmingham Airport celebrated International Women’s Day with a series of activities running across the Airport based on the official theme #BalancedforBetter. This year’s #IWD2019 is about raising awareness against bias and taking action for equality, with emphasis being placed on how a gender-balanced world is better for all. To celebrate women’s achievements, Birmingham Airport reached out to some of its most inspiring female employees to share the reasons why International Women’s Day is important to them. A series of videos have been...
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Minister launches new ePassport gates at Cardiff Airport
  • Aviation Industry
  • Border Control
  • Aviador
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Minister launches new ePassport gates at Cardiff Airport The latest-technology e-gates have been funded by the Welsh Government. They will permit travellers with biometric passports to bypass manual inspections, allowing for a quicker entry into Wales. Although Cardiff International Airport Ltd (CIAL) was one of the first airports in the UK to introduce e-gate technology, the three original gates were removed by the UK Border Force in 2017 as the initial technology was superseded. UK Government allows ePassport gates to be fitted free of charge by UK Border Force only at airports with...
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