At least she got an answer after holding for 30 minutes. It have tried calling the Canada number and was on hold two times for over 30 minutes, and the third time of trying just got a busy signal. I also tried the UK phone number, but gave up after five minutes due to long distance charges. It would seem that they only want to communicate by email, and it took until today to get my first and only respons which arrived this morning, telling me to email them back! They are about as much use as a chocolate tea pot!
Dublin saw approx 1.8 m passengers on all airlines on its 4 busiest USA routes last year. The BHX DUB route alone saw over 900 000 passengers. Are you suggesting the vast percentage of point to point passengers using BHX DUB should be inconvenienced for the minority transiting? Isn't the lack of regular direct services to many major European city's a more pressing problem than lack of TATL services.?
Mostly seasonal routes with smaller aircraft mainly geared up to serve the local business/tourist market.
Mullion, I have not had any answers from my emails that I have sent them and I have been trying to contact them by phone, in fact I had been on hold yesterday two times at 30 minutes and another time for 1 hour 10 minutes, and as I am typing this email I have been on hold for 1 hour 25 minutes and counting, without talking to a single person. What kind of a Mickey Mouse airline is this? God help anybody that is stranded at an airport and is trying to contact these clowns,
Wow, I really feel for you. It's a disgrace to be waiting that long. I am trying to be positive wherever I can with this airline but their customer relations/services are so shockingly bad.
Just departed over my house a few minutes ago.
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