Re: Route Development & Airport Rumours

I gone over the reply that Hassaan received from BHX, now I don't believe for one minute it was written by Mr Kehoe himself but even for a representative of his it's quite surprising. It has to be said that Hassaan's email probably wasn't constructed in the best way and could have appeared as nothing more than a long rant but even so the reply was, at best, unprofessional and at worst rather childish and rude, this makes me wonder, did it touch a raw nerve somewhere??? The reply seemed to answer everything without actually answering anything.

A large chunk of the topic was landing fees, the general opinion seems to suggest BHX is at the top end price wise whereas BHX say they're not expensive, compared to what we don't know and never will as the figures will (rightly) remain private.

There seemed to be much made about the competition BHX has, we do compete with the likes of MAN, EMA, LTN, LHR, BRS but those airports all have to compete too and I don't hear too much moaning from them. Wasn't it Mr Kehoe who was recently in the press saying there were too many UK airports and we should only have a spine of London, Birmingham, Manchester & Glasgow? Also I believe one of the main points in BHX's reply to the aviation capacity debate was the 'great airports for great cities' this being the government stepping in to create hubs in the previously mentioned cities? So why do BHX find it so difficult to compete, so much so they want the government to intervene? It's situated on the edge of the UK's second largest city, within a huge metropolitan area, the Greater Birmingham region is doing very well at the moment, it's 'The UK's most connected airport', so what's the problem? If it costs the same to operate a flight from BHX as it does from the likes of BRS, LTN or EMA then why do we have to drive past BHX to these other airports to fly to key destinations such as Madrid, Prague, Lisbon, Warsaw, Berlin.....? It's always been suggested that high fees have dissuaded airlines from BHX but if, as they say, they are competitive then I'm at a loss as to why? It's quite concerning.

The point about advertising also concerned me. 'Just because you don't see it doesn't mean it isn't being done', I'm at a loss to see how advertising can be effective if nobody sees it. I understand there maybe targeted campaigns aimed at certain sections of the business community happening but simply saying 'MAN and EMA are part of the same group which share our catchment area and have deeper pockets than us' comes across, to me anyway, as a very defeatist attitude.

Towards the end, in between some of the childish comments, they mention recent expansion. The Thomson Dreamliner, is this a direct result of BHX or simply the fact that Thomson are replacing their 763's? The Flybe new routes and extra Thomas Cook aircraft, both very, very welcomed but again are they a direct result of BHX or something that has just happened in the natural course of events? Aegean and Icelandair again are both very, very welcome but 2x seasonal A320's and 2x B757's per week are hardly going to set the world alight. So that leaves us Air India. I think they did a fantastic job in getting back what must have been a very difficult airline to deal with, but, that is the only really significant new route we've seen since Turkish Airlines arrived in 2009, five years. Air Transat expanded at LGW, MAN and GLA whereas BHX saw nothing, Emirates have expanded at LGW and MAN with GLA next in line for an A380, again BHX has seen nothing. MAN, EDI and GLA(?) have seen expansion to the USA, BHX can't even keep the one flight daily all year round. Thomson are stagnant in their long haul offering with one weekly flight the only expansion in years. Virgin are having a dabble with some short season flights from Belfast and Glasgow, nothing at BHX. Thomas Cook announced last year they were open to talk to airports about potential long haul routes, lots of expansion but nothing at BHX except the one off Easter special that sold out, indeed a poster on another forum emailed BHX about the dismal offering to Florida and got back some garbage about landing slots, flight times and the lack of demand from the region????? Other airports have seen flights, Thomas Cook filled their one off flight, Thomson are at capacity on all of their long haul and I speak to so many, many people who holiday to Florida from MAN because either 'you can't fly there from Birmingham' or 'Birmingham flights are too expensive/sold out' so demand is certainly not the issue. So what is? Why is BHX continually overlooked if, as they say, the fees are competitive?

I wonder if the constant bigging up of the runway extension, the persistent rumours that an EK third daily is imminent, Qatar announcing BHX will be served, the headlines about BHX being in Chicago to secure a new route, the China flights with the constant line that 'the airport are working hard to try and make them permanent' have given people, certainly me, false hope that BHX is on the verge of some big things when it actually isn't, because some of the childish words and the tone of the reply suggested to me that BHX have tried hard and got nowhere, and don't like to be challenged about it?
 
Re: Route Development & Airport Rumours

Considering the situation that BHX is currently in, that would be enough to provide ammunition for them to be slated, especially if you are an enthusiast who is following their progress. They probably thought they were being belittled (which wasn't the case - but someone, sometime had to argue against what's going on at the moment).
 
Re: Route Development & Airport Rumours

I'm not sure what to think anymore.

Take the Easyjet subject, from the CEO (or his representative) you'd expect a generic reply along the lines of 'Easyjet currently serve three routes out of Birmingham and we work very closely with them to ensure their on-going success. In terms of expansion Easyjet are currently focussing on their bases throughout Europe but when such a time comes as another UK base is a possibility we will of course do our best to ensure BHX is seriously considered. Meanwhile we have an excellent airline in Flybe which, with BHX as their largest base, have expanded significantly in recent months......blah blah', but instead we got "If you can advise us why easyJet are not here in a more meaningful fashion, then we are all ears!" Someone seems to have taken this email very personally and is seriously narked, that or it's a very real question that needs to be asked and one for which BHX have no good answer?
 
Re: Route Development & Airport Rumours

Ray Finkle said:
I'm not sure what to think anymore.

Take the Easyjet subject, from the CEO (or his representative) you'd expect a generic reply along the lines of 'Easyjet currently serve three routes out of Birmingham and we work very closely with them to ensure their on-going success. In terms of expansion Easyjet are currently focussing on their bases throughout Europe but when such a time comes as another UK base is a possibility we will of course do our best to ensure BHX is seriously considered. Meanwhile we have an excellent airline in Flybe which, with BHX as their largest base, have expanded significantly in recent months......blah blah', but instead we got "If you can advise us why easyJet are not here in a more meaningful fashion, then we are all ears!" Someone seems to have taken this email very personally and is seriously narked, that or it's a very real question that needs to be asked and one for which BHX have no good answer?


Maybe Ray, that is the tone BHX use with airlines and why NO SUCCESS.
 
Re: Route Development & Airport Rumours

Is there any chance it was written by a "disgruntled " employee, trying to get their own back? Just a thought. :dunno:
 
Re: Route Development & Airport Rumours

It could well be, I wondered if they'd left a work experience kid in charge of emails for an hour or two :)
 
Re: Route Development & Airport Rumours

Brum X said:
Ray Finkle said:
Air Transat have the schedule up for next year and rather underwhelmingly it's pretty much the same as this year, just a weekly YYZ with May, Sept & Oct on an A310 and Jun, Jul & Aug on an A330.

Air Transat have also said we are lucky to have them here at all. So the question is Air Transat, WHY ARE YOU HERE ????????

Why dont you put your A310/A330 into MAN and cross BHX off your route network ????? I would love to ask them that exact question ?????


Its rather irritating if you ask me.

Sitting here bored on a soggy bank holiday I decided to email Canadian Affair about the lack of capacity from BHX. In fairness to them they replied very quickly but with nothing of any substance. I think it's safe to say we're stuck with once weekly for the forseeable, until they decide to pull out altogether :rolleyes:

Thank you for your e-mail, I am sorry to hear you are disappointed with our flight schedule from Birmingham. Unfortunately due to operational reasons, more flights are unfortunately unavailable from Birmingham.

If you have any further comments don’t hesitate to contact us.

Best Regards

[email protected]
 
Re: Route Development & Airport Rumours

Generic response. You might as well bang your head on a wall. Nice try anyway.
 
Re: Route Development & Airport Rumours

Maybe Transat operate their business in a similar way to B.A and can't recognize an opportunity, unlike Emirates, Air India and PIA who can and reap good rewards.

If B.A had attempted a route to the middle east or India though, i bet it would have failed.
They don't seem able to pull anything off if it doesn't involve London.
 
Re: Route Development & Airport Rumours

Hey and welcome to the forum :)

I think BA are slightly different in that they offer flights in and out of their main hub, LHR, with many onward connections, in the same way that Emirates offer flights through DXB and Air India are starting to do through Delhi. Point to point routes from a non based airport have extra costs to cover and whilst there is no doubt that BA could make money flying a route such as BHX-DEL, unfortunately it's nothing compared to what the same aircraft would make flying from LHR.

Air Transat routes are very seasonal and aimed at holiday makers, the summer demand is still there demonstrated by the fact that the BHX seats sell so quickly. I don't think there can be any doubt that the weekly YYZ route is profitable or it would have been pulled, but the yields obviously aren't up to a second weekly flight despite prices being roughly the same as MAN, with both being more expensive than LGW. One can only assume that the rumoured high BHX fees come in to play here making a second YYZ and/or weekly YVR unviable.
 
Re: Route Development & Airport Rumours

As I had the email bug yesterday I decided to fire one off to Mr Kehoe. The reply was similar to the one received by Hasaan, albeit with a slightly different tone. I have no doubt that it wasn't him personally sitting down and replying but it was still good to get such a prompt and detailed response. I also noticed that other members of the management were copied into the reply, Cc:William Pearson, Tom Screen, Adam Parker, Caroline Whitehouse, Hazel Lewis, Jo Lloyd, Mandy Haque.


I won't post the whole thing as large chunks of it are the usual generic propaganda but here's a few snippets.

We are always trying to generate new route opportunities for the Midlands. Without going in to the complexities of the issue, suffice to say there are 26 airports in a 150km radius around BHX chasing some 190m passengers each year – it is probably the most competitive air market in the world. However, the market to the west is dominated by three airports, Heathrow, Gatwick and Manchester but to the east there may be more opportunities.


Birmingham, despite being the second city, has never been able to exploit that situation for a variety of reasons – one the British Airways factor – here for 60 years, no low cost competition, a relatively short runway when competing airports had longer runways and finally our proximity to Heathrow. Since BA’s departure we have been undertaking a significant route development programme despite having the worst aviation recession for some 6o years. During the last five years we have spent some £200m on improvements to the airport which, quite frankly should have been done in the period between 1984 and 1994.


The extension of the runway allowed the first flights from China this summer. As the only three places that the Chinese consumers want to go to are London, Edinburgh and Bicester Village, it has been a struggle to generate interest from Chinese Tour Operators and Airlines. However, we had to demonstrate a market test which we did this summer and which was very successful. We hope to repeat the programme next year for a longer period. Ultimately, we aim to develop this into a scheduled service.


We also have to recognise that airlines have a choice and in the UK that choice is typically, London and, then, Manchester (for historical and proximity reasons)....... I am afraid it is a bit of “chicken and egg” – we need more passengers to fly on our existing flights to demonstrate to the airlines that there is a viable/profitable market in Birmingham.


Some local people have said that the reason flights are expensive from Birmingham because of the landing and passenger fees we charge, I believe our new approach with low cost airlines proves that this isn’t the case. We are working to obtain more flights and over the last year we have gained 20 new international routes. However, it takes time to convince airlines to introduce new routes and as airline are typically conservative organisations, they do need to see the concrete on the ground before they will commit. Vancouver is a case in point.



However the route network is quite extensive. Apart from the 140 direct routes, we also connect to a further 400 destinations through a variety of hubs including – Amsterdam, Frankfurt, Copenhagen, Dubai, Istanbul, Zurich, Milan, Munich, Paris, Brussels, Dusseldorf, Delhi and New York Newark. In addition, we have a series of charter flights to Florida, the Caribbean and Mexico, East and West Mediterranean, West Africa, the Canaries and a number of city break destinations across Europe. Finally we have a an extensive domestic and Irish network.



I do think we can do better and believe that as more passengers travel through the existing network more routes will become available.



Thoughts anyone?
 
Re: Route Development & Airport Rumours

Thoughts anyone?

The parts you've reproduced, Ray, seem refreshingly honest and unusually open in the views portrayed.

In a nutshell they seem to be saying what I think many BHX aficionados have believed for a long time: BHX does not perform to the level one might expect given the size of the city region and beyond; the reasons are partly historical with a lack of vision in past decades; the airport also suffers as it's squeezed between Manchester and London airports.

There have been significant improvements in recent years both to the infrastructure (the lengthened runway for example) and many new mainly short-haul routes although there is some evidence that long-haul is stirring and may stir more readily in the years to come.

I'm pleasantly surprised that the management has adopted such a frank stance when (with great respect) an unknown local person writes to them.
 
Re: Route Development & Airport Rumours

I agree, the responses are always full of detail and it's good to see they are communicating the truth rather than being shrouded in secrecy.

The point about the lack of investment in BHX is a valid one. For many years we suffered with parochial infighting and bickering and when other airports were investing in infrastructure and opening up a solid route network BHX stood still, safe in the knowledge that BA were there, and we all know what happened. The airport now really is a great place and, although I am biased, I believe it is one of the best in the country, but it was only a couple of years ago we had that horrendously awful pier not even fit for a loco operation let alone airlines such as Emirates. I can't imagine what representatives from potential new airlines must have thought. The recent investments mean there are potentially more opportunities now but I think we have to remember that Manchester has had a 30 year head start on Birmingham, not only developing relationships with airlines but also in gaining invaluable hard data of proven demand. I get the feeling that convincing the airlines that there is actually demand from BHX is easier said than done and is going to take time, of course having the worlds busiest international airport around an hour away probably doesn't help either :)

From the reply I think it's safe to say there will be no more developments to the USA and possibly Canada. 'There may be more opportunities going east', I think we've been waiting for a long time for Emirates to make a move, whether it's on the cards for anytime soon in anybodies guess but they have seen some good, consistent growth lately. I think Qatar joining Oneworld spelt the end of any chance of seeing them at Birmingham and Mr Kehoe already said he'd spoken to Etihad but they wouldn't look at BHX until they were the dominant airline at MAN, I think he mentioned they wanted 4x daily up there.

It's good to see the China Southern flights were successful and they are looking to have an extended programme next year. The quote 'ultimately we aim to develop this into a scheduled service' makes me think there is still a long road to travel before we even get close to something more permanent.

I am afraid it is a bit of “chicken and egg” – we need more passengers to fly on our existing flights to demonstrate to the airlines that there is a viable/profitable market in Birmingham.
 
Re: Route Development & Airport Rumours

I think Qatar joining Oneworld spelt the end of any chance of seeing them at Birmingham and Mr Kehoe already said he'd spoken to Etihad but they wouldn't look at BHX until they were the dominant airline at MAN, I think he mentioned they wanted 4x daily up there.

That's some target. I think they only fly 3 x daily to Doha from LHR at the moment.
 
Re: Route Development & Airport Rumours

That's some target. I think they only fly 3 x daily to Doha from LHR at the moment

They fly 3 daily to Abu Dhabi at the moment, but 2 of the 3 flights will be by the A380 soon. The issue they have at LHR is the perennial slot issue.

They have gone public in the past however, of their desire to have 4 daily flights from MAN. Lets not forget they have invested a LOT at Manchester. Lounges, call centres, maintence, sponsorships and more.
 
Re: Route Development & Airport Rumours

They fly 3 daily to Abu Dhabi at the moment, but 2 of the 3 flights will be by the A380 soon. The issue they have at LHR is the perennial slot issue.

Apologies - a senior moment! I had Doha on my mind as we've looking at flights to Oz for next year and Qatar was the airline I'd been looking at earlier this evening.
 
Re: Route Development & Airport Rumours

I sent another email to Mr Kehoe just asking him to clarify two points I raised which I feel he side stepped somewhat. I got a direct reply this morning and I get the impression he either doesn't like to be challenged or has no answers to the questions asked, he was very polite though. It also appears that he may well answer emails personally as I got a reply from his ipad as he is on leave. Very impressive :good:

Anyway my query has been palmed off to the route development squad and I'm still awaiting a reply.

Thank you for your email.

I am going to ask my route development team to try to answer your further questions as I am now on annual vacation.

Blah, blah, blah.......after my poor attempt to explain.

Perhaps my team can do better in my absence.

Yours sincerely

Paul Kehoe

Sent from my iPad
 
Re: Route Development & Airport Rumours

TheLocalYokel said:
They fly 3 daily to Abu Dhabi at the moment, but 2 of the 3 flights will be by the A380 soon. The issue they have at LHR is the perennial slot issue.

Apologies - a senior moment! I had Doha on my mind as we've looking at flights to Oz for next year and Qatar was the airline I'd been looking at earlier this evening.

Please do let us know what the results of your deliberations have been when completed. It would be very interesting for airport users wishing to avoid LHR.
 
Re: Route Development & Airport Rumours

So we're now more comfortable with sending off emails to Paul Kehoe after the catastrophe of the first time? :LOL:

I sent him one last week too, asking if he could let me know of any whispers regarding new services. Of course the reply I got was that he couldn't, but he was polite.
 

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