TUI Airways

[Jerry]

Don’t think TUI would ever have seats for other cruise operators as it dilutes what they are trying to offer.

Think the likes of Royal Caribbean now use Jet2, BA, virgin etc.

TUI Airways operate as a charter airline for P&O cruises quite a lot. Have done for quite a few years now especially from the regional airports.

 

[A400]

Well if I was a passenger on that Corfu flight yesterday I’d be very angry with TUI.

Firstly as I’ve lost a day of my holiday/cruise and also they have the audacity to make us fly from another airport rather than the one I’d paid for. In my view they should have brought an aircraft into LBA to operate the flight or used TAWI which was at LBA.

All in all I wouldn’t use them again in that instance. Luckily I use Jet2 most of time which have always been good and never faulted with me

 

[Jerry]

Firstly as I’ve lost a day of my holiday/cruise and also they have the audacity to make us fly from another airport rather than the one I’d paid for.

Better to fly from another airport than not at all. Yes it's not ideal as no doubt many would've booked for local convenience but at least TUI didn't cancel the whole thing like they and others have done elsewhere.

 

[White Heather]

I can imagine many pax wouldn't be too bothered at being bussed to DSA where they wouldn't have to queue for so long to go through security for a 2nd time in 2 days. Relatively speaking, DSA would be rather quiet compared to LBA. A 30 mile coach ride or 2 hours queue? Depending of course on the scheduled departure time. And of course this is TUi, an airline that isn't usually minded to put the passengers first where LBA is concerned.

 

[Aviador]

@White Heather No the queues are back down to 12 minutes apparently.

 

[White Heather]

@White Heather No the queues are back down to 12 minutes apparently.

I hope so but someone posted a photo at 4am Friday and they were queuing outside the full length of the terminal and the same again in the inside. The poster described the queue as 'biblical' and suggested people avoid LBA at all costs. Depressing to see even though it's great to see the airport so busy. 54 arrivals today.

 

[A400]

Better to fly from another airport than not at all. Yes it's not ideal as no doubt many would've booked for local convenience but at least TUI didn't cancel the whole thing like they and others have done elsewhere.

I understand that and it’s good that they didn’t cancel it but I still don’t agree with having to go to another airport as you have paid to fly from LBA so in my view TUI should bring the flight to LBA.

I also think that security queues should not be an excuse to move it to another airport.

 

[lbaspotter]

Looks like TUi are having a real difficult time of it, as they have cancelled the TOM3618/3619 Saturday PMI rotation for the next 2 weeks. (June 18th & 25th)

The Tuesday PMI & Friday CFU rotations look to be unaffected with Saturday PMI flights resuming on July 2.

It's not just LBA effected.

Tui UK boss issues apology for flight delays and cancellations | Travel Weekly

Andrew Flintham pledges to address disruption issues

travelweekly.co.uk

 

[LBAYORKIE]

Looks like TUi are having a real difficult time of it, as they have cancelled the TOM3618/3619 Saturday PMI rotation for the next 2 weeks. (June 18th & 25th)

The Tuesday PMI & Friday CFU rotations look to be unaffected with Saturday PMI flights resuming on July 2.

It's not just LBA effected.

Tui UK boss issues apology for flight delays and cancellations | Travel Weekly

Andrew Flintham pledges to address disruption issues

travelweekly.co.uk

Every time airlines/tour operators cancel on their clients it makes it more likely they will book with Jet2 next time. Hopefully when this crisis is over Jet2 will use the fact they didnt cancel any flights in their marketing and advertising.

 

[LBAYORKIE]

Does make you wonder how PMI is coping with the surge in flights.

 

[LBA4EVER]

It must be really awful for your typical family thats say just getting by to have the only holiday of the year cancelled, trying to rearrange a holiday and perhaps having to take extra time off work due to the incompetence of tui! Those at tui dont seem to think about things like that whereas jet2 are very much with the customer with their 1st class service. Must admit i always feel comfortable and in good hands flying with jet2!

 

[Sherburnflyer92]

It’s not TUI though that’s at fault here @LBA4EVER.

It’s the incompetence of this government and the lack of any support for the industry during covid. The bounce back would of occurred better had they not wheeled out Whitty and co and spouted loads of lies, fake data, doom and gloom predictions around Christmas about flu, which knocked confidence in bookings but also confidence in applying for jobs in aviation.

They are trying to create some operational reliance over June, more crew with passes (again governments fault) but less flights to crew, to hit the ground rolling in July. I feel sorry for families and those affected I really do. But as usual the industry takes the brunt when actual fact here is - the blame for this mess lies firmly at the door of the Chancellor; the transport secretary and Home Secretary (for changing rules), every single member of Sage.

@LBAYORKIE - think PMI is just operating at normal.

 

[GolfFox]

Heaven forbid we introduce political discussion to our Forum. There was actually support for the industry but not sustainable to support every actor in the chain to retain full capacity for when things improved. It must have been a nightmare balancing act for airport operators and handling agents. Clearly unable to retain all the staff with very few flights and difficult to replace them after many had found much better paid jobs elsewhere and will not be returning! It was not just the UK restrictions - had they not been there most countries were not allowing flights in any event. At the end of the day I think many operators in the chain have been slow to react but some have dealt with it better than others! Whilst apolitical, I don't think total blame lies at the Governments door any more than it does at TUI's

 

[White Heather]

Heaven forbid we introduce political discussion to our Forum. There was actually support for the industry but not sustainable to support every actor in the chain to retain full capacity for when things improved. It must have been a nightmare balancing act for airport operators and handling agents. Clearly unable to retain all the staff with very few flights and difficult to replace them after many had found much better paid jobs elsewhere and will not be returning! It was not just the UK restrictions - had they not been there most countries were not allowing flights in any event. At the end of the day I think many operators in the chain have been slow to react but some have dealt with it better than others! Whilst apolitical, I don't think total blame lies at the Governments door any more than it does at TUI's

The industry suffered more than most and as I recall the Government were slow to support it. I remember airport bosses begging for support during the first lockdown before it actually became available and by then much of the damage was done. In general, airport bosses are united in pointing the finger at Government for the initial lack of support, and then the speed with which restrictions were lifted, and the fact that Government had introduced additional security checks which increased the timescales and costs for recruiting. So the industry clearly feel aggrieved, whilst Grant Shapps of course denies any responsibility at all for the mess that is now evident. Well he would wouldn't he?

Yes, help was given, but it was too little, too late, and the Government failed to work with the industry when lifting restrictions. The boss at Birmingham Airport recently stated that they were given 3 days notice of a return to almost normal business. Yet the training and security clearance time for new staff is 12-15 weeks!

 

[LBAYORKIE]

Heaven forbid we introduce political discussion to our Forum. There was actually support for the industry but not sustainable to support every actor in the chain to retain full capacity for when things improved. It must have been a nightmare balancing act for airport operators and handling agents. Clearly unable to retain all the staff with very few flights and difficult to replace them after many had found much better paid jobs elsewhere and will not be returning! It was not just the UK restrictions - had they not been there most countries were not allowing flights in any event. At the end of the day I think many operators in the chain have been slow to react but some have dealt with it better than others! Whilst apolitical, I don't think total blame lies at the Governments door any more than it does at TUI's

Totally agree.

 

[Yorkieflyer]

The support given was minor. The aviation sector was asking for furlough to continue as the sector was the only real sector prevented from operating towards the end.
The Government cancelled furlough and many lost their jobs in the industry.
The sector warned the government that it could not be turned back on like a tap and again were ignored.
Now we hear the government and specifically Grant Scha**s blaming the industry and calling bosses in to tell them off, you really couldnt write it.
Sadly the gutter press continue to blame the industry rather asking the real question (which BTW they reported at the time) as to why the government has let the sector down so badly and is now passing the book.
Some companies have fared better and had better foresight than others, luckily for us at LBA, Jet2 being way ahead of its competitors but the fact remains that the bulk of the issues currently being experienced lie firmly at the doors of Whitehall and its civil service.
Rant over!

 

[Pat]

Just a thought regarding who is to blame and not blame. The industry is saying they were only given 3 days notice when they need 12 - 15 weeks for personnel to train and get security clearance if they knew this why did they put so many extra flights on so quick? Everyone involved in the fiasco is to blame in some way from the the so called health experts , Goverment Ministers,the opposition, union leaders, press, airlines and the airport bosses.
What now is needed is for everyone to work together and to stop the blame game because this will not solve the problems it will only make it worse .
This will never happen I know but we can live in hope.

 

[Sherburnflyer92]

Sadly, the political decisions affected and still having an effect on the industry.

Those that are stating the government supported the industry need some realisation checks. As @White Heather the support given was too little too late. When the Chancellor announced that they would support furlough up to and including September 2020 the industry, alongside other industries that were affected the most, quite quickly and straight of the bat said we need supporting longer than that. They were ignored - which lead to redundancies to ensure the companies were still in a fit state/finically okay to operate when the bounce back happened.

Then let's not forget the traffic light system which was the biggest load of crap I've ever known, an inept government minister/secretary of state, design. Again the industry said to the government work with us not against us with this; let's work together. Let us see the data your working to and let us see the methodology, let's have a "lead in time" for these changes (we know first then public), lets get together as an industry and work as one to come up with wise decisions.

So we are not left high and dry when you declare a country going from Green to Amber, or Amber to Red, likewise we know what's coming around the corner going the other way so we can be prepared etc. Instead the Health Secretary and Transport Secretary, ignored these calls over and over again and did exactly what the industry didn't want them to do. Where is the support to the industry? Where was what they called for? No where.

Don't even get me started on the other countries and there entry requirements. They too are to blame - France been recent one.

This is backed up by LBA chief exec - as @White Heather stated in the up date from LBA committee group; as others in the industry have stated in the press, recruitment was going actually well in the latter parts of 2021 due to the bounce back happening and covid finally taking a back burner. It wasn't until it was claimed that Omnicron was dangerous (despite calls from South Africa that it was a mild cold). That killed any recruitment drive/momentum that companies had as people were like the first thing to go, again, would be the aviation industry and look what little to no support they've had over the last 18 months coupled with the ongoing battle with government in terms of green, amber, red, purple, blue, silver travel lists etc. That stopped recruitment dead in the water.

The industry gained momentum again with travel restrictions dropping left right and centre, but due to the momentum that was killed in December and they've found themselves in an impossible position in terms of wanting to offer the flights that are on sale but under recruited thanks to the December blip.

The government should take full flack for all that they've done. The industry is not to blame. Sorry it's a rant, and it's totally off subject, but unfortunately the two are very intactly linked.

 

[lbaspotter]

Ok I know the aviation industry is hurting at the moment for most UK Airlines, Tour Operators and Airports.

BUT! Please let's not turn this into another Covid thread, I've really have had enough of it over past 2 years thanks..

 

[LBAYORKIE]

Sadly, the political decisions affected and still having an effect on the industry.

Those that are stating the government supported the industry need some realisation checks. As @White Heather the support given was too little too late. When the Chancellor announced that they would support furlough up to and including September 2020 the industry, alongside other industries that were affected the most, quite quickly and straight of the bat said we need supporting longer than that. They were ignored - which lead to redundancies to ensure the companies were still in a fit state/finically okay to operate when the bounce back happened.

Then let's not forget the traffic light system which was the biggest load of crap I've ever known, an inept government minister/secretary of state, design. Again the industry said to the government work with us not against us with this; let's work together. Let us see the data your working to and let us see the methodology, let's have a "lead in time" for these changes (we know first then public), lets get together as an industry and work as one to come up with wise decisions.

So we are not left high and dry when you declare a country going from Green to Amber, or Amber to Red, likewise we know what's coming around the corner going the other way so we can be prepared etc. Instead the Health Secretary and Transport Secretary, ignored these calls over and over again and did exactly what the industry didn't want them to do. Where is the support to the industry? Where was what they called for? No where.

Don't even get me started on the other countries and there entry requirements. They too are to blame - France been recent one.

This is backed up by LBA chief exec - as @White Heather stated in the up date from LBA committee group; as others in the industry have stated in the press, recruitment was going actually well in the latter parts of 2021 due to the bounce back happening and covid finally taking a back burner. It wasn't until it was claimed that Omnicron was dangerous (despite calls from South Africa that it was a mild cold). That killed any recruitment drive/momentum that companies had as people were like the first thing to go, again, would be the aviation industry and look what little to no support they've had over the last 18 months coupled with the ongoing battle with government in terms of green, amber, red, purple, blue, silver travel lists etc. That stopped recruitment dead in the water.

The industry gained momentum again with travel restrictions dropping left right and centre, but due to the momentum that was killed in December and they've found themselves in an impossible position in terms of wanting to offer the flights that are on sale but under recruited thanks to the December blip.

The government should take full flack for all that they've done. The industry is not to blame. Sorry it's a rant, and it's totally off subject, but unfortunately the two are very intactly linked.

I dont think we should complain or criticise as I suspect whatever political party was in power mistakes would have been made. Maybe not the sames ones, but quite possibly worse decisions could have been made.